Highlands Viera West

My family moved in to a unit here and things started off great. Come late spring/early summer, our a/c went out. We thought this would get fixed and things would be fine but they weren’t. We ended up experiencing multiple a/c issues…everything from not working in the heat of the summer to leaks in the ducts, vents, and down the walls. The issues continued until we were finally able to move out. I am currently undergoing evaluation for mold exposure due to illness that began after having a/c... work done that resulted in a stream of water running down the wall after they “leveled” the unit.

Because going without a/c during the FL summer wasn’t enough, when we moved out management pulled up the carpet and charged us for replacing it. When questioned, a response was provided that it was because of animals. We disputed the claim and asked if the carpet was replaced prior to us moving in as the previous tenant had animals. We’ve yet to receive a response and they also have not provided any proof that it was our animals. We keep getting emails like “we’re still looking in to it.”

We also went without a dryer for weeks because they wanted to try and repair the one in the unit rather than replace it so we had to take clothes elsewhere to dry them.

I realize that nowhere is perfect but a place that is unwilling to work with me regarding possible health issues caused by their property isn’t a place I can recommend. Furthermore, the maintenance repairs were bandaid fixes so they could get in and get out. Our overall experience was less than desired and has now become a nightmare. Lee mas

This place is disgusting. They lure you in with their low(er) prices in Viera and they "spacious" floor plans. Don't be fooled. This place is old, filthy and full of mold. I have been living here for 4 years and just got diagnosed with mold toxicity. The 5 star reviews are probably paid. Pay the extra $200 and live somewhere else. Trust me.

Me and my wife are soon moving in, after looking at other locations around the area highlands felt more like home. I would have to say Tracy, Courtney and Macy are amazing at what they do. When I was being showed the apartment by Tracy she immediately made us feel welcomed. Not pushed to do something, she made our decision for us. Thank you for welcoming us in the community.

ever since it was bought by another company the property is not taken care of, maintenance is non existent ,garbage all over ,sinage broken not worth the money it is sad Viera would allow such an eye sore

I can’t thank Stacy, Tracy, Ricardo and the ENTIRE Highlands Viera West Family enough! I say family because that’s exactly how you feel when you stay here. The complex is upgraded, quiet, clean, safe & family oriented. I stayed here 2 years & would wholeheartedly stay here should I get assigned to the Viera again. It is extremely bittersweet to leave. THANK YOU to each member of the entire staff. There are so many things to go within walking distance. I had a 2BR w/Loft on the 3rd floor &... absolutely loved it. You will NOT regret picking Highlands Viera West. What are you waiting for...this is your new home!?? Lee mas