Signal House

A beautiful building right on the beltline, with probably the best concierge staff you could ask for, what could go wrong? A lot and it’s not good and I’d urge anyone looking here to check out the recent reviews. I’ve lived here over 1 year.

The lack of transparency and communication from management regarding safety issues and next steps is jarring. Imagine finding out management is covering up a major, and what could have been a physically violent crime with no communication or next steps... .

As you’re searching for a new place to live you’ll see that many building change management and that is just what happened here. RPM, which doesn’t have a stellar reputation, is the new management of the building.

Add this on top of the lack of parking, car break-ins, what’s basically a home gym, and the laughable internet service we’re forced to use which is just a little faster than dialup.

Nice apartments with incredible views? Yes. Frictionless living as they market? That’s a no.
Lee mas

I’ve been living here for about 18 months and wanted to share my experience so future residents can make an informed decision.

CONS -
*Management Communication: Honestly, it’s been very poor. Responses to resident concerns are slow (if they come at all), and issues often go unaddressed.

*Safety: This has been an ongoing problem. Several doors (including the Beltline entry/exit and garage access doors) don’t close or lock properly, allowing non-residents to enter. There have been unhoused... individuals in stairwells and at least two forced entries into units, one involving a robbery. Residents have repeatedly asked for cameras and repairs, but management hasn’t acted. Worse, they’ve declined to update residents on safety issues, saying it’s not their obligation.

*Internet: You’re required to use the building’s internet service—no option to choose your own provider—and it costs $70/month. The service has been unreliable since the building opened. Outages are common, and even when it’s working, the signal is weak—making video calls, streaming, etc. is a struggle. Management promised fixes over a year ago, but nothing has changed. If you work from home, this is a big red flag.

*Parking: Not enough resident spaces. Parking costs $75/month, but the garage is open to the public. Residents can only park on designated floors or risk a ticket—yet the public can park freely, which often leaves residents without spots.


PROS -
*Location: Can’t beat the convenience—close to the Beltline, PCM, downtown, midtown, etc.

*Finishes: The interiors are genuinely beautiful—probably the nicest I’ve seen in a rental.

*Views: Units 06–12 (especially higher floors) have amazing city views.
Leasing Team: Leasing agents are friendly and helpful.

*Concierge: The front desk team is fantastic—especially the weekday morning/afternoon concierge.

BOTTOM LINE -
After 18 months, I’ve decided I will not renew at the end of this term. When I renewed six months ago, I did so with the expectation that ongoing issues would finally be resolved—but they haven’t been. I understand that every building has its quirks, but the lack of communication and inaction from management—especially on safety—has been the dealbreaker. On top of that, unreliable internet and parking only add to the frustration. If I could leave early without penalty, I would. Lee mas

This place looks great but there are security concerns with homeless people living in the stairwells and property management doesn’t care! Also, don’t think you get the amenities they promise like a sauna (never built) or the free dinners (no capacity) etc.

Kyle was amazing after 1 year and coming back to visit 6 times we finally decided to make Signal House our home. I don't know what I love more the amenities here or the closeness of all things midtown.

The resident experience have been very nice and very pleased to be here so it's nice residents and management staff. I have been enjoying the amenities and other options and conveniences here at the signal house very nice staff management concierge and other items and surrounding stores and venues