18/7/25
Verified Renter
Cleanliness - Lot of cobwebs in the community in the corridors, and roaches. Also need a good whitewash of flooring outside apartment.
Mailroom - Getting notified that mail is in or in the box, but not actually there on same day. Lot of clutter in mailroom. I would prefer getting package on my door and no fee for mailroom.
Elevator- Not working in Building 1 - been in repair for over 3 months now.
Reseña de Apartments.com
Administrador de la propiedad en The Heights at Dunwoody respondió a esta revisión
Thank you for taking the time to share your feedback about The Heights at Dunwoody. We appreciate you bringing these specific concerns to our attention.
We understand your frustration regarding the cobwebs, roaches, and the appearance of the... flooring outside your apartment. We strive to maintain a comfortable environment for all residents and your comments regarding cleanliness are helpful.
We are also sorry to hear about the issues you've been experiencing with the mailroom, especially regarding notifications and package delivery. We're always looking for ways to improve our package handling procedures.
Finally, we know the elevator outage in Building 1 has been an inconvenience, and we appreciate your patience as we work towards getting it back in service.
We want to assure you that we take your feedback seriously. Please feel free to reach out to us at theheightsatdunwoody@trinity-pm.com so we can gather more details and better understand your concerns.