Westmount at Ashwood Apartamentos

Hi there,

Thank you for taking a moment to leave your feedback. I’m really sorry to hear that your experience hasn’t been as comfortable as it should be, especially due to the water damage in your unit.

I’m the new Community Manager here at... Westmount Ashwood, and I’ve only recently stepped into the role—but I’m already reviewing concerns like yours to make sure nothing falls through the cracks. If this issue is still ongoing or wasn’t resolved the way it should’ve been, I’d really like the chance to look into it personally.

Please feel free to reach out to the leasing office or ask for me directly—I’m here to help and want to make things right where we can.

– Ruben, Community Manager
Westmount Ashwood Lee mas

Thank you so much for sharing your experience! We couldn’t agree more—location really does make all the difference, and we’re glad you’re enjoying everything the area has to offer. It’s wonderful to hear that you feel comfortable, safe, and part of a... friendly community. We’re happy to have you here! Lee mas

Thank you for sharing your concerns with us. We truly regret to hear that your experience has not been up to the standard you expected, especially after your long tenure at the property. We take all feedback seriously and understand your frustration... with the issues you've mentioned, including the condition of the property and the hot water situation. Please know that the management team is actively working to address maintenance issues and improve the overall condition of the community. We apologize for the inconvenience you've experienced, and your feedback will be used to help us make the necessary improvements. We value your long-time residency and hope to regain your trust moving forward. Lee mas

Thank you so much for your kind words! We're thrilled to hear that you enjoy the location, amenities, and the community events we offer. It’s great to know that our team and the neighborhood make your experience here even better. We’re always happy... to see our residents connecting and having a good time! If you ever need anything, don’t hesitate to reach out. We appreciate you taking the time to share your feedback! Lee mas

Thank you for taking the time to share your feedback. We’re glad to hear that you find the location convenient. We sincerely apologize for the inconvenience you’ve experienced with the key fob doors and the workout facility. We are aware of the... issues and are actively working on solutions to ensure the access features are fully operational. Your feedback is invaluable to us, and we appreciate your patience as we make these improvements. Lee mas