2/9/25
Verified Renter
When I first moved into this complex, I was very happy with it. However, over time, the quality of living has unfortunately begun to decline. Residents were recently informed that we must now register for parking and that our guests are required to pay for parking. This is especially disappointing because I was originally told that parking was free for both residents and their guests, which is an important factor in Atlanta. It is frustrating to now have guests pay $5 to park in a garage that... does not even have a gate and is easily accessible to non residents., Addendums regarding this new parking policy were sent out without any prior notice or opportunity for residents to provide input, which feels abrupt and inconsiderate. I have also raised multiple complaints about my upstairs neighbor, but little has been done to address the issue. I will say that the maintenance team is responsive and handles issues quickly.
Reseña de Apartments.com
Administrador de la propiedad en Chamblee City Heights Apartments respondió a esta revisión
Hello Jayla,
Thank you for taking the time to share your feedback with us. I’d like to clarify a few points regarding your concerns. Guest parking fees only apply when vehicles are parked in the gated portion of the garage. Although there has been... a recent update to our parking policy, all current lease holders who moved in before this change continue to enjoy free parking until their lease renewal. In regard to your concern about your upstairs neighbor, we looked through our communication records and did not find any prior reports from you on this matter. Could you please clarify what specific issues you are experiencing so we can properly address them? Additionally, we encourage you to contact the courtesy officer at the time disturbances occur so they can document and assist in resolving the situation. We truly appreciate your recognition of our maintenance team, and we want to ensure the rest of your living experience is just as positive. Please don’t hesitate to reach out with more details so we can best assist you.
Kindly,
The Chamblee City Heights Team