The Hartley Apartamentos

Everything was okay until the day of my move-in. I was supposed to move in on Saturday and the leasing agents told me the only option was to move in on a weekday, so I agreed and then I spoke with a manager who confirmed that I would be able to move in on Saturday, my original move in date and that they would send me a lease agreement to sign in advance. The lease agreement they sent me had the incorrect date and I called them multiple times throughout the day to correct the issue and resend an... updated lease agreement they told me an agent who was not even in the office at the time would resend the lease so that I could move In Saturday. The lease agreement was never sent and I proceeded to travel all the way from Michigan to move in on Saturday. When I arrived, no one was in the office the lights were off and multiple people were in the parking lot stating they had been waiting for someone to arrive because they had appointments for a tour or also had to move in. I waited for an hour and no one showed up. No one has been answering calls and no one was able to be contacted. I start work Monday virtually and have nowhere to stay. This is beyond unprofessional and inconsiderate. They are also open on Sunday but I guarantee they will not show up and if they don’t, I will be leaving another review and calling corporate on Monday. Lee mas

The leasing staff has been incredibly helpful during our move!

I am so excited for all the improvements to come from the new changes. Especially the fitness center!

I moved here in March and within the first week my gf and I where in bed and our dish washer wasn’t running and it caught on fire!!! IT TOOK 5 MONTHS to get a new one I am completely aware of supply chain issues but there was no communication whatsoever and any attempt to contact the leasing office just ended in me being sent to voice mail. People walk there dogs without leashes and don’t pick up after dogs it smells like a zoo! The internet was out for two days and I work from home and had to... use two vacation days in order to keep my job and again no transparency on what is going on ever here. Trash is always piled up and the pool is always closed because people have unapproved pool parties and trash the property I will be breaking my lease Lee mas

The apartment is actually really nice but I am not exaggerating when I say you will regret living here solely because of the wifi situation. They force you to get wifi from the worst company in the world. We are in outage currently that has lasted 2 days and counting. I didn’t have wifi for 2 weeks when starting a new work from home job when I just moved in. The company doesn’t care. I am considering breaking my lease at this point because I can’t handle it anymore