Parc @ 980 Apartamentos

Nobody ever answers the phone at the rental office. Amenities that they list are non-existent. No pool all last summer. When it did open, it was with dirty contaminated water. No 24 hour gym access because they were to cheap to put cameras in the gym and the weights went missing so now everyone suffers. Junk non operable vehicles all over the property. Gate never works. Emails are not responded to. Soccer league that runs late into the night. The gym door was broken for ages with all these non... residents using the facilities and now it's ONLY open during THEIR business hours which are business hours for most working people so virtually ZERO access to the gym. Closed on Sunday also. The apartment size is great!! The location is great!! Such a shame about these issues. Lee mas

The month of June 2022 through August 2022 I was without a working HVAC system in my unit. I communicated to the leasing office, who claimed to have submitted requests to have it serviced. Contacting the leasing office on site was impossible, I had to call the Bridge Property Management leasing number to get my requests properly to the office on site. No one responded to my request until August 12th, 2022. I went on the resident portal and marked the request for an emergency and called the... Maintenace hotline nonstop after my daughter's cheeks became inflamed and she overheated, my apartment was over 85 degrees. Maintenance finally came to my unit Friday evening around 9 or 10pm. When maintenance arrived and inspected the air conditioning unit, they stated they were was sorry, but could not fix the air conditioning unit that evening. Maintenance turned off the air conditioning unit and fan and asked me not to touch the controls. Maintenance also turned off my water heater and said it needed the ice to melt off the air condoning unit before any repairs could start. A bucket was left underneath the air conditioner and a trash can nearby to collect the melted ice water. A portable air conditioning unit was installed and plugged up for the evening. Maintenance said they would be back first thing in the morning to start repairs on the unit. About an hour after they left while me and my daughter were sleeping, we heard a loud clash and what sounded like pouring water. At first, I thought it was the ice melting like the Maintenace mentioned it would, but the amount of water pouring in and the rate is was filling my apartment I knew it was something else and things were about to go horribly wrong. I tried to call Maintenace back on the number provided but the number was no longer in service. I tried calling the leasing office and leaving voicemails no one answered.I was on the 3rd floor so not only was water filling my apartment, but it was now going into the halls coming down the walls and into other apartments.The lack of urgency to fix the HVAC unit and then to address the flooding in my apartment caused by the negligence of the maintenance team is disheartening. The mold and mildew in my home and neighbors home was hazardous and unlivable up until I gathered what was left of my belongings and left the complex. Parc @980 have not rectified this issue or made things right with me. Lee mas

This place will wow you with the leasing office & sample apartment then once you sign the lease it's all down hill from there. I've lived at Parc 980 through 2 management companies. I thought the first was bad but this second company is even worse. I've gotten totally ignored when I've brought my concerns to management, which management seems to feel it's okay to do any time you don't want to deal with someone. The leasing office phones haven't worked for about a year so every time you need to... contact them you need to go over to the office & talk to someone. The gate hasn't worked on over a year which was one of the amenities that I found a plus prior to signing my lease. My suggestion is to read the reviews prior to signing up. Lee mas

I hope you never need anything because they do not answer their phones. They will email you about paying rent and late fees/tacking on lease fee violations and events on a tacky canva background all day but not about upgrades happening on the property to give you time to protect your items. With recent upgrades, men have been on and off my porch, touching my items and got paint on my furniture. I still have yet to hear from the manager… I am on hold while writing this review…i have called four... times last week on hold for an hour each time. Came by the office, sent an email with pictures and nothing…

They constantly remind their residents their due deligence but don’t do theirs… gate has been broken for over six months and one building has had an exposed wood beam on the entry way for over six months as well with the original caution tape now twisted and tied, wrinkled and withered and mainly laying on the ground….but i guess we should be happy because a new unecessary fence is around our pools or ohh there is a new soccer field that attracts a bunch of people from outside the neighborhood or the buildings are now white with black doors which is peeled because they painted the door with it shut ,the roads are repaved patchy, the mail room was moved without notice? Oh joy.
Lee mas

The gate has never worked. The breezeways are dark and littered with garbage. The dumpsters overflow every weekend. Maintenance does not keep the grounds clean.
The molded grout on my shower has been painted over. My garbage disposal is solid rust.
I emailed Bridge Property Management about the garbage in the breezeway and all of the lights out in breezeway as well. I even emailed the Vice President over Georgia and not one person responded.
Pay a little extra for better quality and customer... service. Lee mas