Waterford Place at Mt. Zion

The air conditioners do not work in almost 100 degree weather! It is 80 degrees in my unit and the air has not successfully been fixed. I was moved into a unit with an unfinished Bathroom renovations, broken air conditioner and dirty water.

After getting my keys, I went to the unit & entered the bathroom, I saw what appeared to be a unfinished, renovated bathroom.
There was no shower rod in the bathroom, along with old appliances. The only thing that was new was the tissue holder and counter top. There was also a strong, soil-like smell coming from the water. I assumed that if I ran the water long enough the smell would go away. It didn’t. The air also does not work. It is 80 degrees in my unit and I work from home.
I did send all... of my concerns to the Property manager via email and told her about the horrible experience I was having on 5/9/2022. I didn’t receive a response, so I had to book an Air B n B and travel with all of my work from home equipment because my nose began to bleed due to it being so hot in my unit.
When I came back from the air bnb after 2 weeks I went into the bathroom and there was water dripping from the tub. The water residue was brown, red and black, hence the smell of the water I previously mentioned.
After no response, I sent ANOTHER email to the property manager on 6/16/2022 letting her know I returned to the unit and had to book an AIR BNB for 2 weeks, to make additional accommodations because as a woman you have to handle personal hygiene to another extent forced by nature.
I attached pictures of everything I had previously mentioned to her. I also told her I would be glad to pay my rent if the issues in the unit could be rectified.
She finally responded on 6/16/2022 and said she didn’t understand my concern with the water but would have a maintenance supervisor to come out. 2 days later….
Maintenance came out twice…the first time to simply add a shower rod and brought a washer and dryer. They told me they would be back soon to install the power cord that they needed to order for the washer/ dryer. Haha, Well that never happened. So I’ve spent additional money to wash my clothes at the nearest wash house.
The second time they came out to fix the air….It only stayed cool for less than 24 hours and it’s back to 80 degrees in the unit.
I then sent another email with a picture attached of the thermostat that pictured 80 degrees when the AC is set to 69 degrees.I received no response.
I decided to place a note on my door that stated I was without A/C again because I knew it would draw attention since I did not receive another email reply. Still NO AIR as of 7/11/22.
Make sure you tour before signing! Don’t move here! Lee mas

Waterford Place is a Beautiful place to live, One of the cleanest property in Stockbridge! I simply love the staff here! Everyone is very professional. I absolutely love Juanita the property managers energy she's the best! I recommend Waterford Place to anyone!

Terrible, Terrible, Terrible place to stay if you're looking for safety. The gates have been broken since February 2016. People property has been damaged, on July 4th people who don't stay here was out here smoking marijuana and shooting firecrackers which I seen with my own eyes hit some people cars directly. I've seen people cars get broken into and sitting on blocks with all tires and rims missing due to the gate being broken and now everybody items are free game to the public. There is also... no enough lightning around the apartment buildings. You can be mugged at anytime and not even see the person approaching you due to the darkness at night. If you chose to live here, you will be making a very bad decision. Lee mas

I originally applied for an apartment here thinking that it would be a smooth transition. The application fee is extremely high (but I thought it was worth it), the website doesn't give you the option to opt out once you've submitted the application if you change your mind, the gates are broken and open, there's never anyone free to answer the phone when you call, and the assistant manager is completely unprofessional. The apartment I originally applied for was not ready in the time frame I was... promised and upon my tour of alternates there were roaches in the apartments, terrible lighting, and paint all over the countertops. After my tour I went home and re-evaluated everything and decided that these were not a good fit for me and called to speak with someone regarding a refund of my application fees. I was told that I won't get the money back because I decided not to take the option they gave me and I was approved not denied. I feel like that is completely wrong and unprofessional seeing as it was not my fault that I was unconvienenced twice. I truly don't recommend going here. Maybe when the new company takes over in a few months but definitely not now. I lost money but Luckily I didn't move here Lee mas