The Crest at Sugarloaf

I just wanted to write because I've been here 4 years. They keep the place clean. My apartment is great and spacious. I have had work orders but they always fix it. When I have my kids on the weekends they love the pool and community. I like that I can pay my rent in 3 payments. I wish they had a dog park. The Manager is very nice, and has been here the whole time I have been here. The trees are so beautiful changing colors. This is my home for a while and I'm happy here. Nothing is perfect but... I feel comfortable staying here. Lee mas

I've been at the Crest At Sugarloaf for over 15 years. I rented a 2 bedroom prior to my son leaving for college and moved out the 2 bedroom into a 1 bed once he left. I've stayed SO long because of THREE major reasons. 1. I LOVE the space my 1 bedroom has. I love the floorplan and 3rd floor. 2. I love the quietness in our section of the property. One bedrooms so mainly single people or married couples. NO kids. 3. I love the response from maintenance when something goes wrong in the unit. Quick... and effective. I've been through 2-3 Property managers and love how they keep the grounds looking. Always clean and presentable. I noticed a few bad reviews (all of which is common NO matter where you live) it'll be something but overall I've always felt safe in my home. We often have different events (recently added was Taco Tuesday's) the food truck came out and the complex provided a $10 voucher for the 1st 75 residents. The food was VERY good. Also, everyone had their mask on :) I would recommend The Crest to my family and friends. Lee mas

If you're looking for a stressful home environment, look no further!
Most people want to come home to a relaxing place, but that won't happen here. Over the past year or so, the management has begun placing LVT flooring (which mimics hardwood) on 2nd and 3rd floor apartments. To me, this seems completely disrespectful to current residents living here. Hardwood flooring should only be placed on the bottom floors especially when proper insulation is not placed beneath the flooring to muffle noise... . Now if you have neighbors upstairs who try to at least make an effort to be considerate, you're in luck, however I'd say your chances of that are pretty slim here. Even if you call courtesy officers, not much will get done. They say one thing to your face and tell the management something completely different when you're not there. The worst part about the whole situation is probably that no one believed my noise complaints were legitimate. Just because someone chooses to live on a first floor apartment doesn't mean that they just have to just deal with all the crap from above. Honestly, I'm very disappointed in how this complex has gone downhill over the past year. Lee mas

I had a break in this week, the courtesy officer came fairly quickly and was very nice but honestly after that it got kind of bad. I explained that I must’ve been watched and targeted considering I’m the only apartment that seems to be hit so I asked to move apartments or break my lease and was told “even if you leave there’s no guarantee that this won’t happen again, this can happen anywhere” from the manager Heidi. Thanks for those kind words after my experience. Also, I’ve literally received... several emails, like 3 a day over trivial things like the gate being closed, but nothing is sent out to let them know there’s been a break in. Someone may have had information. If I do get to move apartments it’s going to cost me an extra 55-75 dollars a month for the same appt after my rent was already raised by over 50 dollars with my renewal. I lived here for a year without any real big issues outside of noisy upstairs neighbors, but when you feel violated and watched, putting an alarm in doesn’t really fix those concerns. The recommendations I was given was to get an alarm system, which I will get for my next place or get a dog, I happen to have asthma so ???????. With the price increases in rent, especially if you’re a single woman, consider all of your options first before signing a lease here. Lee mas

We have been her for two years and there has been two murders. The complex is supposed to be gated but the gates are open 24/7. Many residents have 5 to 10 people in a one bedroom apartment. Loud hip hop music every weekend. At least two drug dealers in the building. In the last two year this place has gone down hill. Not to mention the extra high water and sewer bills 69 dollars a month for two people plus expect a rent increase every lease renewal. At the end of my lease im moving.