Twin Oaks West Apartments

I've been renting at Twin Oaks West Apartments in Joliet for about three years now and overall, it’s been a good experience. The management team has always been fair and responsive when issues come up, and I appreciate how they handle things professionally. I haven’t had any major problems and feel pretty content living here. It’s a solid place to rent if you’re looking for something stable.

If I could do zero stars I would, this was the worst renting experience I’ve had thus far, completely rude and unprofessional.

The management here is really nice at first until the suspect you of doing something. Then it’s there word against yours. They will blame others people garbage on you based on no evidence and when you start to make since on why it isn’t your they will hang up on you. They will try to control your mail and who u can and can not have in your apartment. They enter your home constantly when you’re not there. And they think that it’s all ok because your renting from them.

Do not rent here

I applied for a two bedroom unit, I met all requirements but my credit however the “Property Manager” was still thinking of considering it but they started asking real personal questions, they seen that I was a single mother of two little girls and assumed that since my children were young that eventually their father would be secretly moved in stating “oh we’ve seen this so many times before”, they got so personal even asked when and how long it’s been since me and my children’s father lived... together still to this day they haven’t had the decency to call or email saying I didn’t get it I definitely wouldn’t recommend. Lee mas

Spacious apartments for a small family or couple. Office staff is friendly and calls back same day with answers. If any work is going to be done throughout the building office calls tenants to make aware or if your vehicle needs to be moved to prevent any damage.Maintenance comes to fix any issues in a timely manner. Clean environment and friendly neighbors.