Bristol Station Apartamentos

Dear Former Resident,

We were thrilled hearing your feedback on your previous living experience at our Bristol Station apartment community. The easy commute into the city is obviously our number one draw. But we think our Naperville location and... awesome package of amenities offer plenty of enjoyment for all those “personal time” hours you spend relaxing right at home. Whether it’s the excellent area schools, the local shopping and dining, working out, or just lounging about during pool season, there’s no better place to settle in than right here at Bristol Station. Oh, and don’t forget how much your pets will love it here as well. Thank you for letting others know how much you enjoyed your stay with us.

Kristin and The Bristol Station Management Team Lee mas

We too are sad to see that there appears to have been some miscommunication between us, and honest attempts to finalize your lease contract were also misinterpreted. If you felt in any way that we were either mistreating you or being rude, we... sincerely apologize. Our courtesy calls were intended only to be for your benefit since we had received no response after sending out the normal utility bills for the final two months. Please understand that because you moved out early, some matters are handled a little differently. All leaseholders are still responsible for the normal costs for utilities, etc until their lease term would have normally expired, and you weren’t treated any differently. We too felt you were outstanding members of our resident family and we were very sad to see you move. Feel free to give me a follow up call if you’d like to further discuss this unfortunate situation and I would be happy to give it my full attention.

Kristin Pittro, Property Manager, Bristol Station Lee mas

Ganesan,

We’re sorry that you continue to have these clogging issues with your drain. As we’ve tried to explain, there are steps you can take to prevent this type of problem and avoid charges for too many maintenance calls with the same issue. We... assure you that none of our charges are hidden, and in your case we've actually waived any fees that normally would have been chargeable. If you’d like to discuss the situation further, or have one of our managers clarify the preventive measures we’ve discussed, please stop by the management office at your earliest convenience. Thank you for choosing to make your home with us here at Bristol Station.

The Bristol Station Management Team Lee mas