4/9/25
Verified Renter
Recently things haven't really gotten any "better" my rent went up 18% when I renewed. I was told it would be 3-5% 2 weeks prior to renewing and the girl who spoke with me was fired/quit. All the "upgrades" you guys are making aren't even making things more convenient. The new intercoms aren't able to open the mailroom door. I can only open the one with the panel. The other system worked just fine and you guys made it worse.
For an 18% increase my life should be getting easier not harder.
Reseña de Apartments.com
Administrador de la propiedad en ReNew Westmont respondió a esta revisión
Thank you for sharing your concerns regarding your renewal and the community upgrades. We strive to provide a positive living experience for all residents at ReNew Westmont, and we regret to hear that your experience has not met those expectations... .
We appreciate your feedback and would like to understand your specific concerns better. Please contact us at renewwestmont@trinity-pm.com so we can discuss this further.