9/4/25
Verified Renter
Recently things haven't really gotten any "better" my rent went up 18% when I renewed. I was told it would be 3-5% 2 weeks prior to renewing and the girl who spoke with me was fired/quit. All the "upgrades" you guys are making aren't even making things more convenient. The new intercoms aren't able to open the mailroom door. I can only open the one with the panel. The other system worked just fine and you guys made it worse.
For an 18% increase my life should be getting easier not harder.
Review from Apartments.com
Property Manager at ReNew Westmont responded to this review
Thank you for sharing your concerns regarding your renewal and the community upgrades. We strive to provide a positive living experience for all residents at ReNew Westmont, and we regret to hear that your experience has not met those expectations... .
We appreciate your feedback and would like to understand your specific concerns better. Please contact us at renewwestmont@trinity-pm.com so we can discuss this further.