The Vineyards Apartment Homes

I’ve been living here since October and it’s been coo. I only had 2 small problems so far but other than that it’s a nice apartment. My only problem is I can’t find the laundry room. I have to take my Laundry to a friends house just to wash clothes.

The day I received my keys there were roaches all over the apartment and I was preparing for a newborn the roaches still come and go no matter how clean I kept it. Maintenance is trash, no one answers the phone when they do Crystal in the office is very rude, my refrigerator leaked water throughout my whole kitchen I was told August 2019 I would get a new one nothing happened.

No one is ever in the office to deal with resident issues. The Manager does not return calls in a timely manner. The rent drop box has been removed and with only a single leasing agent who will try to claim to be the manger never in the office it can take 3-4 attempts to pay your rent at the office. We have had little snow this winter yet it can take a day or more for sidewalks to be salted and maintained in a safe manner. Not ADA compliant and the attitude is We do not care.

The place is well maintained and the apartments are in decent shape. Rent is reasonable.