8/8/23
Disaster
Their no roof access, grill, lounge, a gym, gated parking, regular mail, no packages like Amazon can deliver, or secured access. For some reason they have false advertising like no one will notice. This building is a real nightmare. It is roach infested. Most of the floors are not heated, cooled, and have wide open, broken windows. Hot in the summer, freezing in winter, busted pipes, tons of bugs of all kinds. The maintenance people do not know how to work their very outdated HVAC system and... parts are not available anymore. All doors are propped open daily in a very dangerous neighborhood, so you'll get homeless wondering around peeing, smoking, trying doors. Trash isn't removed so the smells are nauseating. The elevators are caked with filth, literally. There is no maintenance. Hallways haven't been vacuumed in years. If you can even get maintenance over there, you'll find him banging his tool bag on your dining room table, screaming the f-word "F---!" over and over on your Ring camera, talking badly about you and your occupation to anyone in the unit with him- again, all recorded by Ring. He doesn't have any supplies like air filters, basic repair items. I had to buy my own. He can't fix basic things like a leaky shower, a backed-up refrigerator water line, washer/dryer issues, etc. Roof leaks are constant. They'll leave them by your door for literally years. I asked for a bucket finally and they don't even have a spare bucket to catch the rain. They put an overflowing garbage can full of rotting food by my door to catch the rain. Residents were left in the coldest weather in this lifetime in December 2022 (per the news) without heaters, without a hotel offer or anywhere to go. We were left in the hottest months in our lifetime (again, per the news) without AC and again, no hotel offered or anywhere to go. There have been a total of 5 weeks, at different times, that I personally had to move out. The last was when the fire marshal officially shut the building down in July 2023 because it is so unsafe. I spoke to him personally and he said it's all public record, that he's made regular reports of the building being unsafe and needed repairs and the company just refused to do it.
Do not move here. I have written into their corporate office, left voicemails, emails, to no avail. The floors are open to whomever. It has uprooted and ruined my life. Run fast from anything Haven Residential or that 29SC owns in Louisville.
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