Canterbury House Apartments - Southgate

Thanks for doing an excellent job with all the repairs and salting the parking lot.
You guys rock !!! ?????

Will not be moving in. This place is a mess. The pictures you see on the internet are deceiving. The complex looks terrible and extremely unkept.. The pool isn’t open. Didn’t get to see the inside. After seeing the outside I knew I didn’t want to live there. Not to mention the Management! The office is only open 16 hours a week. They WILL NOT answer the phone and REFUSE to return your call. I called last week and left a message during office hours. Five minutes after calling I went into the... office where the management sat at the desk next to the phone. Please don’t waste your time. Lee mas

Honestly, I think that your experience here can really be dependent on who you are and the kind of tenant you are. I don’t want to downplay anyone’s legitimate problems or concerns but I have been here for four years and I have never had any major issues; but, I keep to myself, respect my neighbors, take care of my unit, and communicate any concerns when needed.

Pros:
-Maintenance is absolutely amazing. Jeff and Monty are both kind and quick, they’ve never given me a hard time about fixing or... replacing anything.
-Glee can come of as unfriendly but she has never been mean or rude to me. Michelle is great to work with and she is very nice. They’ve both always handled my lease renewals and any concerns efficiently and in a timely manner.
-The units are spacious, clean, and a great place to call home.
-I’ve only seen one insect in my unit (in four years) that wasn’t a stink bug or fly that snuck in an open door.
-they have recently installed many security cameras, and new outdoor lighting, throughout the complex.

The negatives:
-the playground is definitely not made for smaller children. One slide has a large drop to the ground and then the other is TERRIBLY placed and if a kid isn’t paying attention, they will smack their head on a wooden beam on the way down. However, there are MANY parks within just a couple of miles from the complex.
-parking sucks..like really sucks sometimes.
-you’re required to have Cincinnati Bell Fioptics for internet/tv
-they should really consider another trash disposal option because there is one single trash compactor for the entire complex.
-no recycling option (that I am aware of). Lee mas

Management is poor and so is the fact u pay for too much stuff so u have to pay for water in the building even though u don’t use as much gets divided.

We love our apartment and the neighbors. It seems like management is here to stay. We love the maintenance guys!