Park Station Apartments

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team delivered exactly what we strive for—friendly service, punctuality, efficiency, and expertise. Being on time and getting the job done quickly without... sacrificing quality is something we take great pride in, and it’s wonderful to know that it stood out to you.

Your mention of our knowledge means a lot as well; staying informed and prepared is how we make sure every visit is smooth and stress-free for our customers. We’re grateful for your feedback and look forward to providing the same level of service whenever you need us again. Thanks for choosing us! Lee mas

Dear Valued Resident ,

Thank you so much for your wonderful feedback! We are thrilled to hear that you're enjoying your apartment and that it meets all your expectations. It’s also great to know that our team—Rose, Erynne, Sam, Hannah, Jorge, and... myself—has been able to make your experience at Park Station a positive one.

We're truly grateful to have you as part of our community, and we’re always here to help should you need anything.

Thanks again for your kind words!

Best regards,

Antonio Hernandez and the Park Station Team Lee mas

Thank you for reaching out and sharing your experience with us. I apologize for the delays you encountered during the application process. Please understand that while we strive to complete applications on time, the final approval depends on the... applicant's payroll department, and our response times can vary based on their assessment.

I understand your frustration, especially after being informed the process would take 48-72 hours. We appreciate your patience as you waited for updates, and we sincerely regret that the process took longer than expected.

We are continuously working to improve our procedures and minimize any unnecessary delays. Your feedback is valuable, and I will ensure that it's passed along to the appropriate teams for review. We're glad you found another place you're happy with, and we thank you for considering Park Station.

Antonio Hernandez
Property Manager Lee mas

Thank you for your feedback.

I am sorry to hear about your dissatisfaction with our approval process. Our approval process takes a minimum of 24-72 business hours and can be longer at times depending on the findings of the approval process. Our... office was closed for the Labor Day holiday, which means that the cancellation of your application occurred roughly 48 business hours after your application was submitted. Our approval process and qualification guidelines are applied to every person who applies to our community, and I understand the frustration that can be experienced when you are not approved in your expected timeframe.

With regard to our holding fee, I have started the process to return your holding fee to you. The process can take as few as 5 business days but is dependent upon the banks, so our team says 7-10 business days just to be certain that your funds have been received, barring any hang-ups in the process.

I would love the opportunity to discuss this issue with you further.

Please feel free to call me at the Leasing Office to discuss at (301) 987-7600.

Best regards,

Mark Dickson-Patrick, CAM, CALP
Property Manager Lee mas

Hello!

I am very sorry to hear that you are less than satisfied with your experience with our team. I am the new Property Manager, as of early May, and I would love the opportunity to hear about your experience so that we can improve our operations... moving forward. Providing an optimal resident experience is very important to me and my team. Please contact me at (301) 987-7600 if you would like to share your experience with us.

We are sorry to see you leave Park Station!

Mark Dickson-Patrick
Property Manager Lee mas