Emerson at Cherry Lane

If can avoid moving here please do!
This place is fake up to date and fake luxury. It’s very much of a boujetto apartment. The appearance and maintenance of the apartment needs work. MOST IMPORTANTLY, they have roaches and they are not small, they call it “waterbugs” but at the end of the day it’s a ROACH. I haven’t even been here for a full 3 months and I would see like 2 a day, on top of that , there will be dead ones just lying around in the halls. It’s disgusting , pest control doesn’t help... the issue and the people in the office clearly don’t care about it. I’ve mentioned this at least 6 times to them and they don’t have much to say nor would call me back. I normally don’t leave reviews on apartment but so far , I am traumatized and can’t even get comfortable in my own home because of UNWANTED GUEST! Lee mas

This apartment complex is awful. Everything is broken all the garages and all security doors. Don’t come live here if you have a stalker because they will be able to get to you in this building. IT IS NOT SAFE HERE. There is rampant theft in the parking garages and management is not doing anything To make sure the garages are more safe to prevent unauthorized access. The property manager is extremely rude and lacks taking accountability for how terrible this apartment building is ran. If you... complain to them, they try to break your lease and tell you to move in 30 days. This is happened to multiple residents I knThe whole building is constantly stinking like trash and reeks of weed. There are constantly people trespassing on the property that do not live here and management does not care. Roaches all over the building. Dog poop EVERYWHERE including the pavement and sidewalks. EVERYTHING IS ALWAYS VROKEN. Maintenance man once walked into my apartment without knocking and did not think I was there, although I had no maintenance requests at the time. Trash is always in the halls and does not get picked up every evening. Don’t go to the trash room in the garage unless you want to vomit. The janitors go to the gym and sleep on benches, having residents having to work out around them. The only good thing about this place are the prices outside of that… Run for the hills!!!!! Lee mas

I recently lived at this apartment complex, and while the exterior gives off a luxurious vibe, my experience was far from satisfactory. Several issues marred my stay:

Maintenance Problems: The call boxes, security locks, and garage doors were frequently malfunctioning, posing security concerns.

Pest Issues: There were persistent rodent problems throughout the property, which impacted the overall living environment.

Security Concerns: Squatters on the premises were a known issue, and despite... bringing it to the attention of the Office Manager, no action was taken.

Unprofessional Staff: Unfortunately, I encountered rude and unprofessional behavior from both maintenance and office staff. Additionally, there were instances of homophobic behavior, creating an uncomfortable living atmosphere.

Infrastructure and Cleanliness: Thin walls made for a less-than-ideal living situation, and the presence of dog poop in hallways and common areas was a recurring problem.

Management Issues: The frequent turnover of office staff is concerning, and the fire alarms consistently going off added to the overall frustration.

I strongly urge the management company to conduct a thorough audit of the property's operations and consider significant renovations to improve the living conditions for all residents.

Prospective tenants, please explore alternative housing options before committing to this property. Lee mas

Do not fall for the facade , Rents are in line with areas with more amenities and less headaches . Property looks well kept until you move in .. Gates constantly broken.. No call box to buzz in your guests, do not get me started about that , they lie all the time , Claimed they were getting call boxes last year, that never happened . Charging $20 for visitor parking, which is sick I have seen other complexes charge but not $20 like stop trying to gauge your tenants, Defiantly should be free... considering you have to go through hell to let them into the garage. And provide real amenities not just a pool and that gym where most of the equipment is broken , and has been broken way before I ever moved here. Trash rooms are disgusting , they have never cleaned them , Pressure washing them would not hurt ... The residents drop trash in the garage , they walk their dogs in the garage allowing them to use the bathroom in the hallways and the garage area. Rental office does nothing to try to combat this , but will attempt to fine you for placing your trash outside to early. Trash removal is 7 days a week , unfortunately there are no standards to anything that they do . I have had Valet Trash for the last 7 years , lets just say this last year has been less they stellar , No trash cans available at move in . I am pretty sure that the company they are using are just some random people who pitched their services. Save your time and money look any where but here... Lee mas

I have been living here since December and this place is awesome. Management is extremely professional, maintenance personnel are always on the job. I have nothing negative to say. Great location.