Atelier Apartamentos

NEW MANAGEMENT IS TRASH. CANT EVEN DO SIMPLE MATH. We literally had to hold their hand and walk them through our bill to leave. They are rarely at the desk to help with anything. Our power was out in kitchen for a week. In the winter homeless men sleep in the stairwells so watch your kids. Package room is always a mess good luck finding your things. Gate is always broken but they still charge for parking. They break into cars all the time. Everyone smokes. Management is too scared to talk to... residents so they do everything to avoid you. Overpriced headache. Pay portal is never working so be prepared to get a money order and good luck trying to find them for a receipt. Lee mas

1000/100 Tour with Silvia, she is the best leasing professional I have ever toured with and by far the coolest. She showed us everything about the apartment community. Me and my partner loved the apartments and most definitely will be moving in.

Hello, for anyone looking for a quiet and laidback place to move in I would suggest this complex. I moved in earlier this year and waited to give a full thought out review. The amenities are amazing and I was instantly sold on the tour. However, I did have to wait about 45 mins after my scheduled appointment. My fob key finally has access to ALL the appropriated amenities. The property/leasing staff are always welcoming and kind but because they're short staffed at times you can't find... assistance. This location is amazing and right by the train. I don't like the thin walls because you can hear kids running down the hallways or even upstairs. Sometimes I do smell marijuana through the vents which can be frustrating. All and all this is a good quiet place to live. Lee mas

I recently moved in at Atelier and they have exceeded my expectations. Ebenezer (manager) and Monique (leasing agent) has made my move in process seamless and easy. I’m so grateful to be surrounded by such caring building management and staff. Ebenezer went above and beyond to make sure all my needs were met and continues to do so today! They both helped me secure my dream apartment. The amenities are great and you’re literally a few steps from the metro. The building is clean, quiet and well... and well kept. What more can you ask for? They do an exceptional job juggling over 300 units/tenant personalities so please be patient with them as they are human and give Atelier a chance. Lee mas

Things that have happened over my 13month lease:

1.) car got towed from my own spot after they changed the pass without proper notice
2.) fire alarm randomly gets triggered once a month sometimes at 1-3 am on a work day
3.) changed mailbox key without proper notice
4.) Miss charged us on rent twice
5.) refused to give us a ledger of payments each month after we kept asking since it was “against policy”
6.) use of tenant portal is broken, doesn’t send me emails or updates due to a flaw that... happened when they put me in the system
7.) no free visitor parking. (5$ per day and you have to give notice) Lee mas