Gaar Scott Historic Lofts

Nothing was done I’ve submitted two maintenance requests in the last month. Both were resolved through the portal with nothing having been done. Nothing has been fixed, nothing has been done. The problem remains.

Patient & Amenable After John showed me the beautiful / one of a kind unit he was extraordinarily kind and patient with me while answering all of my concerns about the building over the next few weeks. He was responsive and thorough over text and listened to my rambling voicemails. The tall ceilings and unique open lay out sells the apartment itself, but John secured a trusting relationship and educated me on everything I needed to know.

The new management, Redtail Residential, is pretty bad. Ignores maintenance requests. Don't recommend renting here.

New management that took over in fall 2022 is extremely careless and lazy. Doesn't respond to emails, takes over a month to deal with a maintenance request, doesn't clean the building... Avoid.

Red Tail has taken over. There is no response from management or VERY rarely. The whole acquisition has been horrendous. Homeless sleep in the entry way and stairwell. Snow removal is not done. The maintenance team tries to work with what they have but get no support and the "fixes" are done with super glue and jerry rigging. I highly recommend you look elsewhere.