Weston Reserve Apartments

Having a very good time in this Resident.
My kids are getting good friends and nice amenities like Swimming pool, Kids play area, Gym etc .

Maintenance is poor. Getting anything fixed here is an exercise in futility; work orders routinely take months to complete, even after countless follow-ups. This isn't just an inconvenience; it often impacts daily living, leaving residents to contend with broken appliances or unresolved issues for far too long. It's clear there's either a severe shortage of staff or a complete disregard for residents' comfort.
Adding to the never-ending maintenance woes is the consistently unfriendly and... unhelpful staff. Every interaction feels dismissive, and there's a distinct lack of willingness to genuinely address concerns or provide any meaningful assistance. This creates an unwelcoming atmosphere that only compounds the frustration. While the location might seem appealing, the persistent problems with neglected maintenance and unapproachable staff make this apartment complex incredibly difficult to recommend. Lee mas

So far since moving in, everything has been great! I love the ammenities, screened balcony that i was not expecting to come with our floor plan, how close everything is to us.. the only reason I can’t give 5 stars is when moving in, our dryer was overheating, our dishwasher didn’t work and although maintenance came to replace our dryer and fix the dishwasher, our dishwasher is now not working again.. to follow that up, friday night our knobs popped off of the stove and we couldn’t turn the... burners off. we ended up having to unplug the whole stove/oven and called all weekend to the emergency number for maintenance and not once did anyone pick up to help. That has become very frustrating as I can’t cook anything unless it’s in a microwave. I know with issues, it can sometimes be a wait, but that was the whole point of us calling the emergency number because it kind of was an emergency, so to have no one contact us at all or even answer the phone, it’s disappointing. Lee mas

Enjoy this neighborhood! The staff is extremely friendly and helpful. They are quick to respond to any issue. Highly recommend to anyone!!!!

Ruthie is my leasing Agent, she is very friendly and helpful. Thank you Ruthie and management for smooth internal transfer.I am happy on things taken care even though few hiccups.

Ruthie, I appreciate your friendly nature and keep up good work.