The Greens at Tryon Apartamentos

Move - In Move in was pretty easy! We were given a packet full of information regarding amenities and other apartment information. We had a few issues with things in the apartment but they were resolved with help from staff the following days. Great experience so far!

Excellent Service Maintenance items have always been handled quickly and efficiently.

Grounds Grounds could use a little more attention. The dog stations had no bags in them for 4 days, there was a trash bag on the sidewalk by the park for 3 days

Virtual Tour was Great! Had a virtual tour with Bruce and it was great, submitted an application right after!

**Review: Extremely Disappointing Management Experience**

I am compelled to share my profound dissatisfaction with the management at this property. Their handling of my grievances has been nothing short of appalling, marked by significant delays and woefully inadequate responses.

To begin with, repairs that were finally completed yesterday came after over a month of inconvenience, forcing the affected resident to find alternative accommodations. This delay was frustrating enough, but the... persistent black mold on the windowsill, despite their claims of remediation, only adds to the disappointment.

The issue of compensation remains unresolved. While a credit of $1019.00 was offered, it falls far short of addressing the considerable upheaval we endured. Additionally, the theft of over $500 worth of mail and inadequate security measures have yet to be properly investigated or addressed. The suggestion that resolving these issues now only benefits future tenants, rather than addressing the immediate impact on us, is both disheartening and dismissive.

Communication from the management has been slow and ineffective. Although they acknowledged their responsibility for the repair delays and agreed to waive late fees, the overall handling of the situation reflects poorly on their management practices. Their recent decision to stop discussing the matter altogether is unprofessional and unacceptable.

In summary, this management team has demonstrated delays, inadequate responses, and a lack of genuine concern for tenant satisfaction. The minimal compensation offered and refusal to engage further on unresolved issues reveal a troubling disregard for tenant well-being. I strongly urge a reconsideration of their approach to tenant concerns and a more serious effort to address these ongoing problems. Lee mas