Stratford at Hillcrest

RUN, DON'T WALK. Apartment smells like mold, no response on complaint, mold smell still there. Took 3 months to get fan installed that they promised on move in, took three months to get my dishwasher fixed THREE MONTHS WITHOUT A DISHWASHER! Refrigerator from the 1980s provides a solid lump of ice after making knocking racket. Water use creates a delightful knocking noise at the water heater for the duration of the water use. Dog crap EVERYWHERE. Price is exorbitant and the renewal price is... criminal. All of my work order requests were deleted because they had too many work orders to handle so they JUST DELETED THEM!! You hear every pindrop noise from the upstairs neighbors. Lee mas

This is now WORST place to live. Didn’t used to be. New management is awful. Good luck getting in contact with them after you sign your lease. Management will not enforce rules that are clearly stated in lease. Tenants who live anywhere near the pool are often keep up until 2am with the noise of people screaming or blasting music at a pool that “closes at 10pm” according to the lease. They also don’t have a courtesy patrol officer like advertised on the website. Messages in the portal are never... returned. Even going in person to talk to staff or management is useless. They will turn you away and tell you they are “too busy” to speak with you. The grills don’t even heat up to 300 degrees and they were supposedly being replaced 3 months ago. One treadmill is always down for repair and there is a good chance your car will be broken into. Please do yourself a favor and call customer service as if you already lived here before signing a lease. You will then see that you’ll never be able to speak to someone in this office. Just some outsourced employee who’s writing a “note in the system”. Trust me the new management is awful. LOOK ELSEWHERE Lee mas

I love the apartment complex and the general area. My experience with the staff has not been the best. They are very unprofessional and not prompt with concerns.... Only prompt with certain residents.

I have lived here at Stratford for about 3 years- I have no legitimate complaints.

Apartment Onsite Staff are the best! They honestly do their best to meet the tenants needs, answer questions etc. Super friendly :)

As far as maintenance- from my experience they have been amazing as well—Professional, friendly, punctual and knowledgeable of the trade they are in.

The property itself is well kept as far as property management can control- The negatives with property such as animal waste,... trash, dumpster misuse, leftover drug paraphernalia and some loud neighbors are all things that need to be improved but this is something Tenants need to improve on - and is beyond outside managements control. We all need to pick up after our pets, if you have trash put it where it belongs- Just be courteous to fellow humans and this would be a perfect place to live for a long time to come.

The area for me is awesome- I can walk my dog on well lit streets, There is a grocery store, restaurants and a sheetz across the street that we can walk to. Amazing location. Nice people,

Al in all Blessed to be here


Lee mas

This has been the worst place. Don’t get fooled with their front staff. Athena presents herself well. However what she sells is not what you’re going to get. We are very disappointed with the rental conditions and the culture of the place. We had multiple nights with no sleep due to extreme noise from apartment above us. Multiple calls to the leasing office and police with no success. Poor insulation esp. in master bedroom causing condensation on inside wall and build up of mold. All of us... developed respiratory issues. In summer people at the pool with inappropriate behaviors yelling profanities, no culture. People not picking up after their dogs and office not doing anything about it. Overall, highly NOT recommended. This is a health hazard! If for whatever reason end up living here make sure you have all of your complaints in written form because many of our call with complaints we’re not acknowledged and there is no evidence that even happened except for those when we called police. Lee mas