Torrey Pines Apartamentos

This apartment complex/Elevate Living doesn’t even deserve 1 star. Apartments are outdated especially for the price and building hallways often smell horrendous. The biggest issue of all is the fact there is absolutely no staff around here. If you need something you are just screwed or will wait forever to finally get ahold of someone. Multiple numbers listed to call and not a single one will be answered. No one is ever at the leasing office. Can’t even get emergency maintenance on the phone.... Seriously avoid this place at all cost. Lee mas

Love the large tub, large rooms, and the grassy spaces, but the items on my move in list from one month ago still have not been taken care of. I realize everyone is understaffed, but we have to live here. Apartments are very quiet and I feel safe and secure, but very dirty on move in. On call weekend maintenance seems on top of it.

Management doesn’t care about residents. Office hours are 9-5 closed Saturday and Sunday.?! How are working people supposed to go to the office for anything? Pool is always closed, NEVER any parking. Office will tell you to go park on the street, but people can have 3 or more cars and not even use them parked in stalls. They never ever fix anything in a timely manner, nothing is ever emergency to them like no hot water!!! If they come “fix” something expect it to be NOT fixed in a couple days.... Winter time they are horrible at clearing the stalls of snow. They are constantly getting new maintenance and office people every 2-3 months. Take my word and RUN do NOT move here. Read all their reviews on any page possible. Lee mas

I am a current resident, managemant is horrible. Took 6 weeks to replace microwave handle that was broke when I moved in. All the windows have major drafts comeing through. The fireplace sometimes works. Stay away!

The office is impossible to get ahold of. Nine times out of ten, nobody answers the office phone.
I have to remind them every day about a maintenance request until it gets completed...which typically takes at least a week.
Leaking washing machine? They don’t care.
Broken garbage disposal? They take it out and don’t replace it.
Air conditioner is broken? Wait 3 summer days and have to argue with the maintenance guy before they’ll do anything.
Steer clear of this place. It isn’t worth the... frustration. Lee mas