Element

I genuinely fear for my safety right now. After being evicted, due to their lack of communication and decency, even though I had enough money to get my rent current. They wouldn’t accept a penny less than the full amount so if you fall behind ONCE… you will have the locks changed on you, your dogs stolen and your personal belongings locked away never to be seen again. I had to call the police to let me in to get my heart medication because the manager Linda wouldn’t unlock the door for me. Jorge... the maintenance manager is too inept to make such a decision on his own so I was forced to sleep in the park down the street with my dogs (after spending 4 hour retrieving them from animal control, and return with the police the following morning to retrieve my heart medication and some clothes. They have refused me access to any other belongings for OVER 3 weeks. Including my business inventory which serves as my primary source of income (WITH active orders I was forced to refund) it wiped out whatever money I had and I have gotten by with the help of family and the local church who gave me some socks, 6 packets of tuna and a box of granola bars. I have been wearing the same clothes for 3 weeks, washing them in the tub when I take a shower in my cheap hotel my brother was able to put me in, and hanging it up in the window to dry. I have since lost 20 lbs in 15 days. After going back with the police again yesterday I was able to retrieve my computer and enough inventory to hopefully not starve to death but I have $300 to my name now and have to leave this hotel the day after tomorrow. I will be going after them with everything I have legally as soon as I can catch my breath. This is what you can expect from the staff here at the “luxurious” element apts. which has had caution tape up around the pool for months, a front gate that has been broken for longer than I can remember. I actually forgot the code it’s been so long. But don’t worry guys my car was only broken into twice in the 5 months I lived there. The fountain at the dog park has never worked, covered in mold, my dogs have gotten sick several times since living there. God will bring a wrath that can’t… but I’ll be talking to every lawyer in the state. This place is flat out inhumane. I’m genuinely in a state of shock right now. I just hope there’s no long term damage to my health now. Again… BEWARE!!!! Lee mas

I had a fantastic experience at Element Apartments, and a huge part of that is thanks to Kinyah and Linda! From the moment I walked in, they were both incredibly welcoming, professional, and genuinely eager to help. Kinyah made the leasing process stress-free, answering all my questions with patience and clarity. Linda was truly wonderful, making sure everything went smoothly and always being incredibly kind to us.

Moved in December '19. The first several months were fine, but the past 3 months have been disastrous. Still don't have a gate key (which I've asked for at least 3 times), and the entry gate is constantly broken. Trash isn't being picked up and even brought ants to my home recently. Had to hire my own exterminator to get rid of em, though I pay for pest control in my agreement. The kitchen sink seal and bathtub are rotting away from poor maintenance. The bathtub is literally cracking & peeling... away as it's just been painted over??? The AC has gone out three times in the past couple of months. I have to call management several times after putting in work orders via their app with no response from Maintenance or management. When they do answer, they say someone will follow up, but no one does until I call back and nag them several times. Live anywhere else. Lee mas

They nickel and dime you on fees. Ex. $25 for valet trash that no one uses, $5 for processing fee, etc. The rent they state is not actually what you're going to pay after those fees are tacked on. Extremely high turnover in residents should tell you something. My vehicle was damaged while I parked it in the designated covered parking spot, no letter left, no cameras or security to help out. That's the kind of residents or friends of residents you are dealing with here.

Maintenance crew is nice... though, I like them. Lee mas

First off believe all you read. The fees are ridiculous and yes valet trash, water, sewer, pest control, cable are ALL MANDATORY. There is only one tiny pool. Poop throughout the community seems everyone has a dog but not everyone picks up after theirs. Online payments only. Poor ventilation system. Smelly apartments from pot and cigarette smoke. You can’t keep your windows closed it will overwhelm you so be ready to dust your home often and waste air conditioning. Tenants should not be allowed... to smoke inside their units as it comes through the vents! Office staff hardly answers the phone and does not follow up. Constant new faces. Too much I mean way too much signage out front FOR RENT cheapens the property and appears desperate. In this area you won’t find other properties putting out this many signs to get new tenants. One even blocks your view of pedestrians when leaving the property! It shows the turnover in this place. No community room for events. There is assigned parking and Amazon Hub a plus. The water flow is terrible but nothing they can do. The security gates are left open all day only closed at night. If this sounds good to you and worth the rent here I’m sure you’ll enjoy the surrounding area. In my opinion not worth it. Lee mas