Grant Park

Everything was fine when I first moved in… nice apartment in a relatively quiet community. After a few months is when everything changed. A pipe in the HVAC system broke and started leaking water into the closet. The water caused mold to grow and ruin anything we had stored in the closet as well as causing obvious health problems.

When we first noticed the mold we put in a maintenance request in hopes of stopping the issue early. After two weeks of waiting for any contact at all about that... request I decided to send emails to the leasing office and the management company as well as submitting another request. At this point the problem had gotten so bad that the apartment was uninhabitable and we had to move some of our stuff out to live somewhere else. Finally, after almost a month, a maintenance worker came and spray painted over the mold (which does nothing). The maintenance ticket was marked complete with no other communication whatsoever. After we saw how they “fixed” the mold we had the entire apartment tested and, guess what, mold in the air in every single room. Needless to say the apartment is STILL uninhabitable and I’m paying rent for a place I haven’t been able to stay in for months. I just want out of my lease now because this is ridiculous.

Terrible management and terrible communication. HORRIBLE experience, would recommend living in your parents basement before here. Lee mas

I’ve lived here for just over 6 months and in that time, I have:

- had HUNDREDS of dollars worth of packages stolen (4 times in total)

-a friend who stayed the night had their Tires stolen off their car on the street (the leasing office laughed when I told them it was my party who it happened to)

-my neighbor has filed multiple noise complaints on me just for doing simple things because you can hear EVERYTHING (I’m a woman who lives alone with no pets, and I can’t even blame the neighbor... with how poorly it is built- I can hear music and conversations from upstairs like they’re in my kitchen)

There is claim that we have upped our security due to more car break-ins occurring, but all i have seen so far is an increase in theft, security issues, and unwelcomed guests in what is supposed to be a “luxury living area”.

The location is great and it really is a nice area and relatively affordable for the downtown scene, but what is our money going towards if not making us feel comfortable in our own homes? Lee mas

The new unit I moved into has been a mess since since last summer. Cars are always broken into (management’s excuse was that “crime has no zip code”), my packages have been stolen so now I have to send it to a friend’s place, there are cop cars around due to some sort of crime all the time, I’ve seen drunk drivers smash through road signs. It’s ridiculous that they keep increasing community fees and valet trash fees. I do not feel safe in this apartment.

Loved this property ! Short walk from short north and campus ! Property is extremely large great for bike rides or walks . Pet stations around the property are very convenient . Loved using and gym and pool !

DO NOT LIVE HERE!!!

Grant Park is quite literally the worst experience I've ever had from an apartment. I've had nothing but problems since moving in in June 2022. I moved into a brand new unit and immediately had to call maintenance to have them fix the air conditioning, broken shelves in the closet, and not having a working mailbox key. It took over a month for me to get access to my mail. After living here for a few months, the electricity in the whole building failed due to an issue with... faulty wiring. Everyone was forced to relocate to a new unit and I was offered a month of free rent. Even though I have a rent credit, the office keeps calling me telling me my rent is past due and my balance still does not reflect properly to this day.

When I was showed the unit I'd be relocated to it was very dirty and I requested it to be cleaned before I move in. On moving day it was just as dirty and they insisted that someone cleaned it. I had to spend hours cleaning the apartment before I moved in. One week after relocating to the new unit, there was a small leak in the ceiling that left a stain. I told maintenance about it and they offered to just paint the ceiling with no concern as to why there was a leak. The next day, I wake up to a flooded living room because the sprinkler system was causing the leak. My couch was ruined. Maintenance promptly stopped the leak and cleaned up the water, but left a huge mess from cutting open the ceiling in multiple places. There was drywall debris everywhere. It took them a whole month to come and fix the ceiling and clean up the mess. I was left without a living room for the entire time. I contacted the office multiple times and was told they were waiting on new drywall. They did a terrible job with the drywall repair and it is a huge eyesore in the apartment. I've requested a rent credit for the inconvenience and have yet to receive a response from the manager. On top of all this, the property manager has changed so I've had to go through explaining all of this to them again. Whenever I call the office everyone is confused and has no idea what's going on. Just a terrible living experience all around and I can't wait until my lease up. Lee mas