The Quarry Apartamentos

I have lived here for almost a year now and renewed my lease for another year. My ac has broken twice since living there and the second time it broke was right after renewing my lease. It currently has been broken for over two weeks with no response on when it will be fixed. I have been trying to get any information through both calling and emailing but have yet to receive a response. For emergency maintenance you are required to be present to let the maintenance crew in but never get a call... before they show up so I have had to call off multiple shifts just for them to not show up that day. Someone showed up and told me a professional will be by to fix it soon but I have yet to hear back from anyone on when they will be by. It is a beautiful apartment and scenery outside but these issues are starting to outweigh these features in my eyes. Lee mas

Property management has a high turnover rate. Maintenance is mostly non-skilled workers. Prospective renters beware.

Nice looking apartments but I got unlucky enough to work with bad staff. While touring, there seemed to be some confusion on the leasing agents end when I asked about their qualification requirements but I overlooked that. I sent in an application so I could be added to a waitlist. Several days later and I hadn’t heard anything from them about if I had been added correctly, so I emailed the office. Several days went by again and no response. I called and left a voicemail during office hours, no... call back. A week went by and I emailed and called again and got nothing. I then realized that my online application had been denied. I called again and left another voicemail and was finally able to get a call back. The leasing agent was unable to tell me why I was denied. He said he’d send me a copy of my application so I could make sure everything was correct and told me I had to reach out to the credit and income screening company. This was all over a month ago and I am still trying to fix my screening since they obviously ran my credit and income wrong or got me mixed up with a different person. The leasing agent never sent me a copy of my application and they have never reached out to me again. I meet the qualifications to be able to rent but they obviously are not interested in getting apartments rented. This is very disappointing. I also have a perfect credit score and do not appreciate this mixup. Lee mas

Beautiful looking community and it’s quiet.
However, leasing office is disorganized and they don’t know how to respond nor read emails in their entirety. Put in a maintenance request and waited three months before someone came out (they also remove the request from tenants view after 30 days so good luck mentioning escrow payments).
Landlord specialed everything in the apartment prior to move in, nothing was cleaned properly (mold on the windowsills and showers, air filter hadn’t been changed... in months and was black with dirt, under the refrigerator had a lot of pet hair, dirt, and food pieces under it, same as the washer & dryer). Missing part of the fake, vinyl floor board under a cabinet - looks like laziness, as if they didn’t feel the need to cut a three inch piece to fit. Trash only gets picked up once a week, with three buildings using one set of dumpsters.
Mail lady is super sweet, though. Lee mas

Where do I start . The pool got shot up causing it be closed for 6 weeks in the summer . Half the units AC is out causing an insane delay in anything else that needs repaired . Our dryer has been broke for a week and a half with no estimate as to when it will be fixed . Will never sign another lease here