Avana Birch Pointe Apartamentos

I am extremely pleased with my experience of living at Avana Birch Pointe, and I am just coming up on finishing my first month here! The staff are so incredibly kind and welcoming which I find to be extremely rare these days, especially during my recent apartment search. They are all very informative and beyond personable. It is such a wonderful feeling to be recognized and greeted by your first name, especially as a new resident in a large apartment community! The layouts and floor plans feel... incredibly homey, and the grounds are kept so clean. I'm very happy this became my new home! Lee mas

Shawn was excellent and look forward to him to help me in the future.

Great facilities friendly neighbors and great on-site personnel

My family and I have only lived at Avana Birch for 2 weeks and so far no big complaints. Very quiet community and everyone is friendly.

Staff in the office seem friendly. Not a fan of the after hours answering service. They do need more staff in office though to return calls as their voicemail is currently not getting messages to the staff which can make it inconvenient. Garbage area could be looked after more. Should be checked daily to pick up garbage on the ground so it is not just laying there. Clothes, toys, or whatever people have disposed of. The grounds could be looked after more so people are not stepping in dog poo. I... feel like I'm constantly watching where I walking. They need a porter to take care of the garbage area and clean up grass areas where there is dog poo poo. Also the dog waste stations seem to overflow more these days. Maintenance needs to stay on top of that. Lee mas