J Creekside at Exton

Residents ignore rules about the time frame you're allowed to place trash outside your unit for collection. Its common to see trash bags left out directly on the floor all day, every day. I have a problem with small flies in my unit as a direct result of this. Its a health issue and a fire hazard but management does nothing but send an occasional, passive e-mail that no one reads.

There's also the constant noise if you don't live on a top floor. I can hear my upstairs neighbor's every movement... as well as what my next door neighbors are doing. I would not recommend these apartments if you enjoy a quiet space. Lee mas

The manager and assistant manager are top notch. Normally in an apartment complex,management is horrible but here, they are great. It is some of the residents that are horrible. (Clean up after your dogs inside all the buildings) This community is in a great location with lots of greenery. However, parking can be tight ( slow down in parking lots) and the overwhelming smell of trash in the hallways can be a weekly problem. ( air fresheners aren’t the solution) The rugs are stained, and there is... always some kind of dog or cat issue on them with residents who dont care about following the rules and cleaning up. There are no rugs so you will hear your neighbors next door, upstairs or downstairs. Cleaning of the public areas and hallways could be better but again that is the cleaning company. The trash collection and smells and dumpster messes could be better but again that is the trash company. depending what building you live in it can be very noisy. JAG manages this apartment complex. Again, it is good management. It is others that need to improve. Lee mas

JCreekside has been extremely thoughtful and attentive to our needs. The maintenace team is fabulous, handling any problem very promptly and kindly. They are real wizards. And the office staff is very human, nice, understanding and compassionate. We love our 1 bedroom in the main building. It is really spacious on the inside and has nice amenities throughout. The staff really maintains everything inside and out to keep it looking well maintained. Whenever we've had any issues they've been more... than willing to discuss them and to find a good solution, which is rare in landlords. They are also GREAT about offering perks and community gatherings for the tenants. I would highly recommend renting from Jcreekside and I can assure you, I am a real resident here. While we understand that real estate is a business, they don't make it feel that way.. Lee mas

I just moved in a week ago and all is good. Laura is so wonderful in answering all of my questions and guiding me in the right direction when I need some assistance. Can't wait for the pool to open and Louie loves the dog park!

Management does not enforce guidelines….garbage bags litter the hallways (sometimes for days) rather than being kept in the trash bins provided. Kids riding bikes back and forth in the hallways, dogs unleashed in the building and witnessed jumping up on some of the elderly tenants. attempts at organizing the mail room have failed, need a new system. very noisy after 10:00 with people out on their decks. Not enough parking garages so most time end up parking a block away from the building. ... Damaged hallway walls, elevators, alarm lights not repaired in over 2 months. When utility repairs effect property….notices are sent via email and property site but not posted on elevators at each floor to ensure all receive the information. Could be a very nice facility if it was managed well. Lee mas