11/8/25
Verified Renter
getting here took a run around of a football field and the stuff i went through made no sense. i got a run around, the stupid ai they have that responds to people for them canceled my room for me without telling me, the people answering the phone either dont know what they're talking about or help you just enough until they close. good luck if you cant physically get to the place like the busy person i was. emails take forever to be responded too, and when i finally had time to make it to the... office, they just made a few clicks and boom my lease was signed likr THATS ALL IT TOOK? WHY DIDNT YOU DO THAT BEFORE? plus when i finally moved in, communication was all out of wack. i was turning my cat into an emotional support animal and they didnt tell me that they accepted the edited form til i walked in thinking that they didnt and i would have to get another cashiers check(cause thats all they take?) very inconvenient. the paoers they gave me with information about the place have information telling me to get my own wifi and set uo my own sewer and water stuff tho im paying them for it? very confusing. my roomies thankfully told me and educated me on the wifi and stuff but why give me a oaoer on getting my own wifi if you supply wifi? all very confusing and stressful when it could have been more straightforward.
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