Lofts at Watters Creek Apartments

Hi!

We’re so happy that we’ve made a good impression with you, because you’ve certainly made a good impression with us! You were gracious enough to leave us such a lovely review, and in return we want to keep giving you that 5-star experience you’ve... come to expect, so please let us know if you need anything!

Thank you!
The team at Lofts at Watters Creek Lee mas

We value this feedback and we thank you for taking the time to let us know how we can improve, however since you've submitted anonymously we're unable to reach out to you directly. If you could get in touch with the office to go over your concerns in... greater detail, we would very much appreciate it. Lee mas

Good afternoon,

We would like to extend our sincerest apologies that your mother had to endure this hardship during the time it took to make the repair. The unfortunate reality of the situation was that we worked with 3rd party technicians to make... the repair, and so we were forced to work within their timeframe. Working within their timeframe when they themselves were dealing with labor shortages and supply chain issues meant that neither of us could address this problem anywhere near as promptly as we would've liked. We absolutely sympathize with the frustration that arises as a result of these kinds of delays, and so to prevent this from happening again we've applied what we hope to be a lasting solution. If there anything we can do to improve your mother's experience here and hopefully regain her trust, then please don't hesitate to reach out and let us know.

Sincerely,
The team at Lofts Lee mas

We thank you for this feedback, and for your patience during the time it took to make this repair. We absolutely sympathize with the frustration that resulted from that week, and through our collaboration with third party technicians, we believe we... implemented a lasting solution with this fix. If there's anything we can do to make this up to you, and provide you with the experience that we strive to give all our residents, please don't hesitate to ask. Sincerely, The team at Lofts Lee mas

We thank you for this feedback, and for your patience during the time it took to make this repair. We absolutely sympathize with the frustration that resulted from that week, and through our collaboration with third party technicians, we believe we... implemented a lasting solution with this fix. If there's anything we can do to make this up to you, and provide you with the experience that we strive to give all our residents, please don't hesitate to ask.

Sincerely,
The team at Lofts Lee mas