Alexan Garza Ranch Apartamentos

Staff here are fantastic—Daniel, Heidi, Arielle, Valeria, Miguel and Carlos make every interaction prompt, professional and friendly, truly five-star.

Unfortunately, the property itself trails far behind. Dog waste lingered in a stairwell for?two?months, bag stations are often empty, and just seven pool chairs serve 400 residents. The garage gate fails so often residents get trapped until after?8?a.m., then it’s left open all day, while only one camera watches the garage despite break-ins.... Rusting rails, fences and doors signal neglect, and renewals force loyal tenants to haggle for incentives new renters get automatically—all while comparable apartments nearby cost about?25?% less.

Great staff can’t offset chronic maintenance lapses, sparse security and premium pricing. Modest fixes—more seating, a new gate, better cameras, fresh paint and upfront renewal incentives—could restore the promised “luxury.” Lee mas

So far loving it. Like the location in relation to shops and stores and restaurants. Clean community and nice to walk around. Very quiet. Love the layout of my apartment.

Maintenance service is lacking as not quick to replace broken appliances and does arrive upon scheduled request. concrete apartments are a downside as the flooring is not available to see before move in (tons of cracks and discolored areas darker than gray paint. Garage entering and leaving is dangerous as it is narrow and cars can collide as residents speed around the corners. There is a spot in the hallways near the dog walk turf area that is always full of water after it rains. Flex pay was... introduced and taken away the next month. Lee mas

Love living here. Close to work and nice safe place to be. Close to downtown. The maintenance staff was very helpful when I moved in and needed them to help.

Friendly staff, close proximity to a lot of shops/groceries/restaurants, clean environment, modern finishing, great amenities and spacious floor plan