Canyon Springs Apartamentos

Maintenance is one of the best things of the Canyon Springs community. I have been here for 5 years and thanks to great maintenance, I stayed as long as I did. However, in the last 2 years, with the new management of Alexa (and Mellisha,) everything has improved exponentially.
Alexa has brought smiles (literally, a welcoming friendly smile and greeting when you walk in) and friendliness to the office; she has introduced little changes (but big to us), like email reminders as well as messages... left on our doors. The grounds have been spruced up with plants and flowers where the last management claimed there was no budget for landscaping. But for us tenants, even a little effort goes a long way. Last, but not least, requests and suggestions are received kindly and ALWAYS, with her unique and friendly SMILE. Lee mas

Very good place to live, quiet, nature around, nice people and lovely

Moved a little over a month ago. This is a very quiet and cozy place to live. The office staff are very professional and helpful. The people who live here are very nice and friendly. The common areas are clean and well kept. I love the design of the entire place inside and outside.

Canyon Springs at Bull Creek is a happy place. Management now is amazing and personable. Maintenance is great.

My original reasons for touring here were the grounds (beautiful) and garage excellent). There were several apartments available for my move-in date so I had a choice of locations. When I showed up on my move-in date with my movers and all of my belongings, I was told by the manager that they decided to change out my carpet and were going to begin shortly. WHAT?! Management told me my apartment had been cleaned. Maybe by Stevie Wonder! The place was very dirty and I had to start cleaning before... I could unpack. Management had every excuse under the sun why had not been done properly. When I repeatedly complained, no one even came to take a look at what I was complaining about. I contacted corporate, who put me in touch with the regional manager. I’ve been here over a month and I’m still waiting for things to be cleaned. The previous tenant smoked in the apartment and had a cat or two (huge allergies) There’s still cat hair on the walls because this place was never painted. The windows had not been cleaned. The lint trap in the dryer was full of lint and cat hair, vents were filthy dirty with dust and cat hair. I could go on and on, but you get the idea. (I have 200 pictures of filth.) Reg mgr told me if I wanted to leave, I had 30 days to cancel my lease; however, the moving costs would be my nickel. (Another $1K!) Management did try to make things better, but in my opinion, the damage had already been done with a bad move in experience. If they had just admitted that the apartment had not been cleaned and not made excuses, things would’ve been very different. Lee mas