2/1/26
Do not recommend
I had several people warn me about moving into this complex before I moved in. During my first few weeks here, I also noticed that even residents who live here seemed hesitant when walking me through the community. I tried to stay optimistic, but things have continued to go wrong.
They have repeatedly messed up my rent, and I’ve had to go into the office multiple times to get it corrected. The hot water regularly goes out. Trash valet does not run nearly as smoothly as advertised. There are... homeless individuals living in the dumpster area, and until very recently, there was no nighttime security at all. To be clear, they just hired nighttime security a couple of days ago, after months of ongoing issues reported by residents.
There are no security cameras in the hallways or parking lots because management claims it would be an “infringement of privacy,” even though residents have repeatedly asked for basic safety measures. Packages go missing almost daily, despite management insisting their mail delivery system is “foolproof.” It isn’t. Someone’s car was stolen (not towed—stolen) from inside the gated parking lot.
The parking areas are constantly littered with residents’ dog poop. I personally had a package stolen from the mailroom, and management admitted they have video footage of a homeless man entering and stealing packages. On top of that, my rental vehicle was towed even though I had a valid visitor permit.
I’ve lived here for less than two months and have experienced an unbelievable number of issues. There is an entire resident group chat that is nothing but daily complaints about how poorly this place is managed. I truly tried to stay positive and go with the flow, but I’m exhausted by the constant problems and the lack of meaningful action from management.
I do not recommend moving here.
Reseña de Apartments.com
Administrador de la propiedad en Nexus East respondió a esta revisión
We are concerned to hear about these ongoing issues. Your safety and satisfaction matter deeply. Please contact us at (888) 219-9471 to discuss solutions.
