Residences at The Triangle

Thank you for sharing your experience. We’re glad to hear that you’ve enjoyed the location and comfort of your home, though we regret to learn that your experience with our management has felt less than seamless. Resident feedback is extremely... important to us, and we want to ensure any unresolved concerns are properly addressed. We’d appreciate the chance to connect directly so we can better understand the issues you’ve encountered and work toward a resolution. Please don’t hesitate to reach out to our office team at your convenience—we’d truly value the opportunity to restore your confidence in our community. Lee mas

We take this type of feedback seriously, though we find several of your statements do not reflect the standards or practices of our community. Homes are inspected and cleaned prior to move-in, and if any issues are reported, our team works quickly to... resolve them. If there are any outstanding maintenance requests, we strongly recommend you contact the leasing office to determine a timeline.
Regarding the garage gates, while mechanical equipment can require service from time to time, it is not accurate to state that they have been “broken since you moved in.” Additionally, we do not dismiss concerns about security and work closely with our vendors to maintain both the gates and access points throughout the property.
We understand that communication is key, and we encourage residents to contact our office directly so we can address concerns in real time. While we are glad you value the location, it is not accurate to suggest that our staff does not care about the community—we remain committed to the quality of service and experience for all residents. Lee mas

Thank you for sharing your experience! We’re so glad to hear the move-in process went smoothly and that our team and resources were helpful in getting you settled. We’re always happy to provide guidance and make sure our residents feel comfortable... navigating the community from day one. Welcome home! Lee mas

Thank you for taking the time to share your experience. While we understand your frustrations, we’d like to clarify a few points for accuracy. Apartment communities, including ours, do not provide private security services, though we do take resident... safety seriously through controlled-access parking, controlled access entry, and regular monitoring of our facilities. Regarding the elevator, while repairs on large equipment can unfortunately take longer than anyone would prefer due to parts and vendor availability, our team worked closely with contractors to restore service as quickly as possible. Cleanliness of common areas is a top priority, and our staff maintains a daily cleaning schedule throughout the property. We will continue to host resident events to build community while also dedicating significant resources to upkeep and maintenance. We appreciate your feedback and remain committed to providing a positive living experience for all residents. Lee mas

Thank you for taking the time to share your feedback! We’re glad to hear you’ve been enjoying the quiet atmosphere, convenient location, and controlled access of the community. We also appreciate your note regarding the hallway odors. We’re aware... this can occasionally occur around trash rooms and are actively working with our maintenance team to minimize it. Resident feedback like yours helps us continue improving, and we’re glad you shared your experience. Lee mas