21/3/24
Lots of issues and little accountability with new management.
I've been at the Braxton for almost a year now, and while the location has been great, there are a few issues that have come up, specifically with the recent change in management to AMP. Previously, I would tell friends that the small number of units gave us great service from Lauren and management. However, when AMP took over ~November, issues began to arise, and while I was understanding of a transition period, the apartment has continued to ignore us for weeks upon months now.
While I am... fully accepting of headaches that come with ownership changes, and I have truly tried to assume best intentions from AMP, their repeated lack of attention has truly tainted the Braxton's small community charm and allure. I am not typically one to complain nor leave a poor review anywhere, but I think it is important for any prospective resident to understand how much our quality of treatment has declined in recent months.
Note that I would not have resorted to leaving a review if the apartment had actually responded to our many calls about rent overcharges, unfinished maintenance, broken appliances, etc. (issues ongoing since November).
Reseña de Apartments.com