Waterloo Flats

Love the staff grounds are always clean and pool as well everything if fixed in a timely manner team has great communication with the community

We love living here! We're close to downtown, our favorite restaurants, and HEB. We love how affordable it is and how nice the facilities are.

For the most part the complex is great! They took a pool away without any explanation and I personally had to get the laundry room fixed by reviewing and emailing the the company that handles our machines but the area is quiet and clean and they try to make sure everyone abides by the rules.
I have lived here for almost four years and will only move because I am leaving Austin next year. The rents affordable the location is fantastic. And when it works, we even have an updated gate system that... we can now operate with our phones.
If you want to pay rent, still eat, and be close to Town Lake, DT, and S. Congress, this is your place. Lee mas

The staff is kind and friendly. The property is clean, and maintenance is very helpful.

The machines in the laundry rooms next to the man office have been non-functional for MONTHS. Not just a couple of the machines ALL OF THEM.

Every time I’ve reported complained I’ve been met with “we’re working hard with the vendor, you can also report directly to them”

If ALL the machines don’t work it should be up to the people in charge to advocate on behalf of the community.

Nothing has happened for over 4 months. Extremely disappointing