Lakewood on the Trail Apartamentos

Amazing experience so far living here! The maintenance staff is amazing, especially David! Always so kind, willing to help, and go above and beyond!

’ve been here since 2021 and I absolutely love it! Not only do you get to live on this gorgeous complex, you get to meet the lovely staff too. The leasing office staff are so friendly, reliable, and genuine. The maintenance staff are the goat; they’re super quick, efficient, and hardworking. The whole team makes this place feel like home. My lease is up in November, but I’m already planning on renewing!

If you have any other options, seriously consider those. These apartments are older and management/maintenance fixes everything the cheapest way possible and if they can simply paint over it, they will. The apartment I moved in (2302) was filled with cat hair at the beginning of my lease in October 2022. Another cleaning lady was sent out and she apologized saying there was only so much she could do because most of it was painted into the walls. My oven was replaced, thankfully, and maintenance... simply painted over the windows seals which had the most hair. I was left to deal with the rest. My AC went out several times and each time it was due to "freon". My washer began leaking and I put in a maintenance request. I was told it was resolved, turned the washer on and it ended up flooding the kitchen/dining room areas with a couple inches of water. Maintenance didn't know how to clean up the water so it just sat there until it caved my downstairs neighbors roof in. Nothing was replaced from this incident in my unit except the carpet padding. The baseboards and drywall areas were simply - you guessed it - painted over. Management made ZERO effort to reach out to me during this time, I had to continually call in and make complaints. I escalated this issue to corporate and was given the option to vacate the unit within 30 days, which I did. Upon move out, I received a bill for $1100 for paint "touch up" and full carpet replacement. I had the carpet professionally cleaned four times during the 8 months I lived here. There was NO visible stains or odors when I moved out of this unit but I was told I was being charged for stains on the under side of the carpet. Something as simple as spilling water on carpet will leave a stain on the under side. I went to the leasing office to see these damages for myself and was denied access to the unit. I was offered photos and once I looked closer, the photos showing stains were not even my apartment. I truly believe these charges are a result of me reporting inappropriate comments that were made to me by a maintenance man to corporate - which was another issue that made me extremely uncomfortable as a single woman. I wish I would've listened to the reviews before moving here because I seriously regret it. Lee mas

Worst place I have ever lived in. Management was bad, but when this new management moved in, it became worse. I urge you to look elsewhere if you are looking for a place to live. Apply if you love super thin walls that allow you to hear your neighbor snoring, and internet packages that no matter what provider are subpar. Constant complaints of packages being taken from front doors while they claim to be a gated community, every other day the gate was broken. You are forced to pay for valet trash... service even if you can very well walk your trash to the dumpster. Anytime you use the shower or the toilet you have to endure this loud annoying noise from the pipes and your neighbors because like I mentioned super thin walls. Lee mas

Recently moved out of apartment and was told I had to pay for damaged items in apartment that were damaged when I moved in. Apparently they can’t find move in inventory form that was turned in when I moved in, so they withheld part of deposit and are unwilling to work with us. Maintenance staff even fixed some of issues listed on turned in form, but I’m told they only have a signed blank form which doesn’t even have signatures?! We were even charged for “cleaning” even though we cleaned but that... was no issue. Being charged for the mistakes of others is unacceptable. Lee mas