Moda Apartments

've been a resident at Moda Apartments since January 2024, and one major ongoing issue has yet to be resolved: the exterior windows of my unit have never been cleaned.

Over the past year and a half, I’ve submitted multiple requests to have the windows addressed, as they’ve become extremely dirty and affect both the view and the amount of natural light in my home. I even invited the leasing office to come inspect the condition in person, but received no response.

On August 9, 2025, I sent a... detailed message to the property management company, Willow Bridge, outlining my concerns and asking for clarification on the property's policy regarding exterior window washing.

I finally received a response on August 21 from the Business Manager of the Moda, stating that she would look into getting estimates for the work. Since then, communication has stopped. I followed up with her again on September 11, and I’ve been completely ignored.

It’s now mid-September, and the windows are still filthy and haven’t been washed a single time — after over 20 months of residency, 15 months since my first request to have the windows washed and more than a month since I formally escalated the issue to the property management company.

If you’re considering moving into Moda, be aware that while the apartments may look nice at first glance, basic issues can go unresolved for long periods, and communication with management is often inconsistent or nonexistent.

I would not expect prompt or proactive service once your lease is signed. Lee mas

I've been a resident at Moda Apartments since January 2024, and one major ongoing issue has yet to be resolved: the exterior windows of my unit have never been cleaned.

Over the past year and a half, I’ve submitted multiple requests to have the windows addressed, as they’ve become extremely dirty and affect both the view and the amount of natural light in my home. I even invited the leasing office to come inspect the condition in person, but received no response.

On August 9, 2025, I sent a... detailed message to the property management company, Willow Bridge, outlining my concerns and asking for clarification on the property's policy regarding exterior window washing.

I finally received a response on August 21 from the Business Manager of the Moda, stating that she would look into getting estimates for the work. Since then, communication has stopped. I followed up with her again on September 11, and I’ve been completely ignored.

It’s now mid-September, and the windows are still filthy and haven’t been washed a single time — after over 20 months of residency, 15 months since my first request to have the windows washed and more than a month since I formally escalated the issue to the property management company.

If you’re considering moving into Moda, be aware that while the apartments may look nice at first glance, basic issues can go unresolved for long periods, and communication with management is often inconsistent or nonexistent.

I would not expect prompt or proactive service once your lease is signed. Lee mas

This property has drastically declined since moving here two years ago. Most recent event, somewhere between 8PM July 26 and 8AM July 27, 30+ vehicles were broken into in the gated “secure” parking garage, some directly in front of the cameras.

The elevators are consistently being serviced and can be non-functional for months at a time. The leasing office could not be more unprofessional when handling escalated situations.

They also flag and remove negative reviews to create a false image of... reality living here. Lease at your own risk. Lee mas

Elevators are constantly down and cars get broken into every week. Management could care less.

There are many other apartments to choose from in the area that prioritize tenant safety and are nicer.

Crime, poor maintenance and underinvestment

The ugly : lots of crime here including a break in an apartment broken into and an assault, car break ins , stolen packages , vandalism. Masked intruders seen roaming the garage at night. Broken and unsecured security doors , poor security. The bad : elevators always broken , ugly new floors, roaches and ants, management doesn’t respond to complaints and requests or sent to care . Parking difficult sometimes . The good: responsive maintenance ,... friendly maintenance staff , good location Lee mas