Centreport Lake

Maintenance is slow the office staff acts like they care and they dont stay away !

I recently moved into Centreport, and my experience has been deeply frustrating and disappointing. Upon arrival, I found numerous issues that clearly indicated the apartment was not adequately prepared for move-in.

Here are some of the unacceptable conditions I encountered:

Stains on the thermostat vents, switches, and loose plugs.
Paint drips on the balcony door.
Poop stains in front of my front door.
Additional issues such as bird poop and a lack of animal control.
Holes inside closets and... old tools used for the closets that need to be replaced.
These issues made it evident that the apartment was far from the clean, renovated, and well-maintained living space I was promised. Despite reporting these problems the day after I arrived and being assured they would be resolved, the issues persist. My bathroom still has problems, and the general state of the apartment has caused significant inconvenience and distress.

I am extremely disappointed with the lack of preparedness and the slow response to address these concerns. Moving into a new home should be an exciting and positive experience, but my experience at Centreport has been far from that.

I hope the management at Centreport takes these concerns seriously and improves the standard of their apartments and their responsiveness to tenant issues. As it stands, I cannot recommend this complex to anyone seeking a well-maintained and hassle-free living environment. Lee mas

Community has changed management 3 times since we have been here. Staff never answer the phones, maintenence request takes days or week to get resolved. We had asked many times for a garage and their answer is we can't now because we are short staff ... or we have just opened and I am not sure what we have . The staff is rude and they are not willing to help the residents. They will do it when they feel like doing it. This is supposed to be a smoke free community and it is not. Neighbors smoke... and the smell passes tru my second bedroom. They smoke outside and nothing has been done about it. We have submitted many times that our apartment ceiling needs attention because it looks like the roof is liquing but they came looked at it and did nothing about it. We asked that if we can be transfer to another building , they said they will do it and then came and told us that ot was denied. We understand their reasons , but like I said before, they are not willing to help residents and the worst is that many of them have this attitude of prevention when you go to the office and ask for anything. Lee mas

This place is by far the most disgusting place to stay.. I wish they would let me post videos and I have lived here for 7 years... I am moving out in September trust me when I say please do not stay here or you will end up trying to break your lease. I am patiently waiting out my lease but this place took a nose dive from when I first moved in.

Gates stay broken, landscaping is only nice by the leasing office and the hallways stink and look horrible. Nothing luxurious about this place! Pools are advertised but they stay closed due to maintenance issues!