2/1/24
THE BEST!!
BEST customer service and apartment complex appearance by far!!
After several weeks of looking at many places/areas, Southern Oaks was the only one worth considering. Good online descriptions and reviews were confirmed immediately upon my arrival. Brenda is absolutely incredible…kind, funny, sweet, personable, professional, and beyond helpful. Then Jenn met with us on our second visit and was wonderful too. On my third visit, Brenda warmly greeted me upon my return and wrapped everything up with... the application process (staying 30 minutes past closing). We will hopefully be approved tomorrow and move in this weekend. We are very appreciative and look forward to living there. The unit, grounds, and facilities are very nice and well maintained. Happy to give a most deserved 5-star review to Brenda, Jenn, and all the rest of the staff at Southern Oaks who care about this place and make it so pleasant for all those who live there.
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Administrador de la propiedad en Southern Oaks respondió a esta revisión
Your glowing 5-star review means the world to us! It's incredibly rewarding to know that our commitment to providing outstanding service has exceeded your expectations. We aim to make every interaction with our company a positive one, so if there... is ever anything less than exceptional about your experience, I sincerely hope you will contact me directly at 817.292.0784 or southernoaks@lumapm.com. Thank you again for taking the time to share your kind words!
-Jennifer McConathy, Property Manager