The Berkeley

Do not waste your time here. They will tell you that they can get you approved in 24-48 hours and then continue to drag their feet. When you ask them to cancel the application because they can’t get their own screening process to work, they will still charge you for the screening process because you were approved. Funny that I was never provided notification or a lease for being approved. They will not respond to inquiries for 48 hours. It’s a blessing in disguise that we were on a time crunch... and had to pursue somewhere else. This leasing office is a hot mess. I’d especially steer clear of Christina, Jah, and Jasmin. Staff will just give you the run around. Make sure that all your interactions with them are in email form or they will lie that they didn’t speak to you. Do yourself a favor and find somewhere else, especially if they respond to maintenance issues as quickly as they respond to other phone calls and emails. Lee mas

DONT MOVE HERE. I lived here for 4 years, and it has fallen apart. There are feral cats, dog poop everywhere, and maintenance requests are never completed promptly. There is zero security (no cameras) & the whole city uses the pool like it's a community one. Your mail packages will consistently get lost in the locker room. On top of that, the current management staff is the worst I've ever seen in my time here. The front office historically will miscommunicate, prioritize people touring over... existing residents, and act annoyed if you come in asking for help.

I used to love & defend this place when I heard complaints, but I genuinely cannot stand the awful communication / management. You should not have to handhold your landlord like I did. Renter beware. Lee mas

The customer service here is lacking to say the least. If you want a nice, clean home upon move-in look elsewhere. We love the location but the office administration is not worth it. They nickel & dime so many things on top of rent.

I lived here for a short period of time and am so disappointed. The Berkeley is not a secure place at all. They have absolutely no security cameras anywhere, not even in the only two gates they have. They claim it's too expensive and would be useless, even after cases of theft. It's extremely easy for absolutely anyone to get in the complex.

The move-out charges are ridiculous. I even thought I would get my deposit back. Let me warn you beforehand, you won't. I took really good care of my unit... . Regardless, I was charged en entire carpet replacement, and many other things, total of $500. They kept my deposit AND charged me more. Now that I'm reading reviews I can see it's pretty common. They WILL try to screw you financially.

The only reason I'm giving 1 star is because I really like Maria who works at the front desk in the office. She was always super nice and always tried to help. Regardless, don't live here. There are so many other places close by that offer better treatment to its residents. Lee mas

Ten Facts:. 1) Didn't disclose until after I signed my lease that they charge $100 per month for a washer and dryer. 2) Drug dealer making sales on the property day and night, but the Berkeley would do nothing about it. 3) Tenants blasted very loud wall-shaking music, but the Berkeley would do nothing about it. 4) Management promised to put furniture being delivered into a secure place, but left it outside to be stolen. 5) Contract terms are very one-sided in the Berkley's favor and may... result in massive costs to you if you don't abide by their terms; read the contract twice. 6) There is virtually no security because the security people rarely patrol and wouldn't show up when called. There are no security cameras. The security gate is a joke because cars just piggy-back behind other cars. 7) Management wouldn't allow Amazon Delivery to deliver packages to my mailbox or the Luxer One lockers, so they'd be left outside my apartment door and get stolen. 8) When my lease termed out and I was being checked out, they charged me to have the carpet cleaned for what was just normal wear. 9) The people at the office were incompetent. 10) They never did anything that exceeded my minimal expectations. Lee mas