Metropole Apartamentos

just now
New
I’m very disappointed with how Metropole has handled a recent issue in my unit. After returning from a trip over the weekend, I noticed what looked like mold on one of my bathroom walls. Before I could report it Monday I was woken by maintenance. Maintenance entered my unit due to a leak affecting my downstairs neighbor and discovered that the mold had spread behind multiple walls—originating from a hidden area I had no way of seeing.

Despite this, management is now trying to hold... me and my renter’s insurance responsible for the damage. This was clearly a slow-developing maintenance issue that happened behind the walls—not due to anything I did. Their attempt to shift liability feels like a cost-saving tactic at the expense of tenants.

Metropole is quick to protect its bottom line, even if it means unfairly penalizing residents for hidden issues outside their control. Based on this experience, I would not recommend living here. Not to mention the broken door locks, gate left open constantly and many other issues affecting the security of this property. There is a reason I did not renew my lease!

Save yourself the trouble and look elsewhere!
Lee mas

We had the misfortune to live here for 1 year, my husbands truck was broken into and later stolen and my car was broken into. after moving out they charged us for sheetrock damage that we know nothing about. i asked for pictures of the damage and they never provided them. i am now having to pay for the damage i didnt do because they have turned me into collections. do your self a favor and DO NOT RENT HERE!!! They are gross

We had the misfortune to live here for 1 year, my husbands truck was broken into and later stolen and my car was broken into. after moving out they charged us for sheetrock damage that we know nothing about. i asked for pictures of the damage and they never provided them. i am now having to pay for the damage i didnt do because they have turned me into collections. do your self a favor and DO NOT RENT HERE!!! They are gross

I lived here for 1 year now that I have moved out yesterday it’s time to be honest here for all the people who are touring and writing reviews trust me I understand I too was in awe but living here after the first 3 months Reality hits and let me just say ….. this was THE WORST place ever like talk about catfish on the photos. They say it’s luxury but if you call
A- water being shut off every other week
B-walking basically a half a mile to the parking garage with no parking.
C- Being TOWED and... having stickers placed on your car for staying in a spot 15 minutes over the allowed time.
D- Having people ENTER your home when your not there and catching them make slick comments on your ring camera
E-walking the side walk and seeing and smelling dog poop everywhere. Oh did I mention there is no where to walk your dog other than by a VERY busy street. So people honestly let their dogs go to the bathroom anywhere including hallways.
I lived here for a full year and I have yet to see them shampoo carpets
F-Spending MONTHS without a working elevator. Having pipes burst and floors flooded and having construction work being done for basically since I moved in. It’s still going on dont worry.
G-Having the staff talk down to and over you. Oh and the roaches… in the hall. Cats and critters in garage


Paying top dollar for honestly a mid living situation it’s just bad y’all. I have nothing against homeless people but how did someone get in our building they are around the building because we are near bus stops but living alone as a woman I did not feel safe. I
Honestly I could go on and on and on but let’s just say I wish I could give it a 0 out of 10 it was so bad and make sure you take pictures of ANYTHING you sign and everything they some how lost the inventory sheet I filled out so… just be mindful. Just pure trash and not worth the money Lee mas

If you're looking for a location that feels like a hotel, then this is your place. Nothing like seeing homeless people all over the building and them telling you that everyone knows the building is not secure. Seeing people sleeping on the floor outside your door or ringing your doorbell and trying to enter your apartment. This was once a very beautiful building. Tons of airbnb's, so plenty of strangers and trash left everywhere. They aren't doing anything about them or the roaches. Too... much rent, for a good area, but gives you the feels of low income housing. Oh and the building was shot up twice while I was there. SMH. Lee mas