Rockridge Park Apartments

Thank you for taking the time to share your positive experience at Rockridge Park! We are thrilled to hear that your first-time renting experience was smooth and enjoyable, thanks to Nalleli's excellent customer service.

Providing a seamless and... pleasant experience for our residents is our top priority, and we're delighted that you found our apartments to be nice and the environment quiet both during the day and at night.

We will be sure to pass along your kind words to Nalleli as recognition of her outstanding service. If you ever need anything or have further feedback to share, please don't hesitate to reach out to us. We appreciate your recommendation and look forward to continuing to provide you with a great living experience at Rockridge Park! Lee mas

We sincerely apologize for the negative experience you had at Rockridge Park in 2016. We acknowledge the challenges you faced, including the issues with pests, flooding, repairs, and difficulty with your deposit refund. Please know that your feedback... is crucial to us, and we have made significant changes since then.

Under new management, we have implemented rigorous pest control measures to address issues like spiders and ants promptly. We have also improved our maintenance response times and prioritized completing repairs in a timely manner to avoid inconveniences like those you experienced.

Regarding the deposit refund process, we have reviewed and updated our policies to ensure fairness and transparency for all residents. We understand the importance of timely refunds and strive to resolve any issues promptly.

We are sorry that you had to go through these challenges during your stay with us. If you would like to discuss your experience further or provide more details, please reach out to our management team. We appreciate your feedback and hope that you have found a more satisfactory living situation since then.

Thank you for bringing these concerns to our attention, and we wish you all the best in your new apartment. Lee mas

We are deeply sorry to hear about your experience in 2014 and the ongoing issues you have faced with pests in your apartment. We understand how concerning and frustrating this situation must be for you.

Please know that since 2014, we have... implemented new and improved pest control measures to address such issues effectively. Our maintenance team is dedicated to resolving pest problems promptly and ensuring a clean and comfortable living environment for all residents.

We apologize for any inconvenience caused during the pest control treatments. Your feedback about the application process is valuable to us, and we will review our procedures to ensure they are as seamless and non-intrusive as possible for our residents.

If you are still experiencing pest problems or have any other concerns, please reach out to our management team directly. We are committed to addressing your issues and making your remaining time with us as pleasant as possible.

Thank you for bringing these concerns to our attention, and we appreciate your patience and understanding as we work to resolve these issues. Lee mas