Sunrise by the Park Apartamentos

Lot of issues popping up in 2025:
Dirty pool - closed for two months +. Coffee machine you see in amenities has been taken out. Elevators are broken. Carpets smell like pet urine. There is no management on site lol - everything is handled by an offsite team.

We've only lived here for six months but have noticed a real decline in amenities. The pool hasn't been cleaned once and is full of algae. There are broken and loose floor tiles in the elevator which create a trip hazard. We've been promised a new coffee maker for the community room since moving in which has never materialized. Garbage bags are constantly left in the hallways overnight despite the policy that they can't be placed there until the morning. The employees in the front office are... great and doing their best; it's not their fault but definitely is the fault of those who benefit from our rent check. We are considering not renewing our lease when it ends. Lee mas

New Management Is Not Great When I first moved in, our previous management team was wonderful. The building was well maintained and clean. The new onsite team has let this place fall apart. Trash cans are always overflowing, elevators and gates break and had not previously, the pool is dirty and there is not great furniture any more. Not sure why these easy items are no longer being handled by the onsite team. I used to see maintenance every day and now I have not seen them in months. It's a... great building in a great location. I wish they would start taking care of the building. Lee mas

Staffing is half of needed Hi
Been here going on 2 yrs. Only 1 in office and 1 david in maintenance

My ac is not working and david has tried but has lots to do
Neighbors say the pool and hot tub is looking dirty of late

Why have you not had the same staffing as last year

Morale in the building is dropping and will lead to non renewals

We have been promised return of coffee for months with no follow thru

I work at a club and used to recommend the place

Please do better
Give the staff... more help and address issues above Lee mas

Visiting 6 complexes and picked Sunrise. Celia was very helpful and informative. Loved the location and units. Smaller complex but hoping will be a plus.