2/5/25
Former Resident Warning – Think Twice Before Signing a Lease at The Grand on Memorial
As a former resident of The Grand on Memorial, I feel compelled to share my experience in hopes of saving others from the same frustration, disappointment, and concern for personal safety that ultimately led me to buy out of my lease just to get away.
This community gives off a polished appearance, but it’s little more than a false sense of security. One of the most alarming incidents during my time here was when my car was vandalized—right in front of the building, directly beneath a security... camera. When I asked about the footage, I was told the cameras don’t record or function properly. They’re essentially props—just for show. It's incredibly misleading and dangerous to advertise surveillance that doesn't exist.
The entry gates? Always broken. Whether it was days or weeks, it often felt like anyone could walk or drive in freely. Combined with the non-functional cameras, it created an environment where safety was clearly not a priority.
To make matters worse, the property is littered with trash more often than not. Common areas are poorly maintained, giving the community a rundown, neglected atmosphere that doesn’t reflect the price point or promises made during leasing.
And if you're hoping for helpful, solution-oriented support from staff—don’t. My experience with management ranged from dismissive to outright rude. Every concern I brought up—about safety, cleanliness, maintenance—was met with indifference or defensiveness. It's hard to feel like a valued resident when basic concerns are brushed off as inconveniences.
In the end, I had to make the tough financial decision to terminate my lease early just to prioritize my well-being. I do not write this to be malicious, but to provide an honest warning. There are far better-managed, safer, and more respectful communities in Houston. Unfortunately, The Grand on Memorial is not one of them.
Reseña de Apartments.com
