Banyan Cove

DO NOT MOVE HERE — UNPROFESSIONAL & MISLEADING PRACTICES (NO STARS)

I was approved for unit 1204 with a December 1, 2025 move-in date. I was instructed to bring in $670, which I did, but I was never given the apartment. They stopped answering my calls and emails after taking my application money. They repeatedly changed the move-in date for nearly a week, and then told me two hours before my scheduled move-in time that the apartment was not available.

Abigail, Raquel, Natalie, and Lane were... extremely unprofessional throughout this entire process. They were fully aware that I was relocating from Pennsylvania to League City, yet still misled me about the unit’s readiness. They even told me face-to-face that the unit would be ready by Friday at 5 PM. Then on Friday at 3:48 PM, they called and said it still wasn’t ready.

They refused to offer a hotel stay, a lease, or any reasonable solution after causing major inconvenience and stress. The property itself does not look anything like the photos online. Many of the buildings look run-down. Windows appear old and dirty, balconies on multiple units are filled with trash, toys, and indoor furniture, and many blinds are destroyed and look terrible.

This experience was a complete nightmare. I do not recommend moving here. Lee mas

I’ve lived here around 4 months with my young children. It has been nothing but issues. We moved in thinking the carpets snuck due to previous tenants. With the hurricane is revealed water was soaking the carpets. Now with the heavy rainfall my entire apt is water damaged. Walls are caving. There is black mold coming through. This place is literally about to fall apart. They knew…they didn’t disclose any of this to us. DO NOT MOVE HERE.

From having mold pop up in different places to fleas ants and roaches on top of management doing a horrible job especially with the new management in place. This place is a nightmare..

In some areas it’s nice . Management is worse than it was before.. I’ve been here for 3+ years and this yr was the worst. Can’t get them to fix anything. It’s been a few months now and I still have a whole on the roof in my kitchen. Bathroom floor has been longer. They won’t fix it. Roaches are the worst here. Since we got this new lady in, it’s just been excuse after excuse. But when I want to renew my lease, they’re going to increase my rent. Incompetent management and even more incompetent... maintenance workers Lee mas

Please save yourself time and money. They’re cheap for a reason, everything is old and falling apart. The fridge hasn’t worked in 3 weeks and they’ve tried fixing it but nothing works. They should just replace it but no. Also there’s so many roaches no matter how much I clean. I clean every single day and there just seems to be more the more I clean. We can not wait till our lease is up.