12/5/23
Poor customer service and poor maintenance.
This apartment keeps on getting worse every day. I have been here for almost a year. The same thing that happened when I signed my first lease here is repeating. I decided to moved to three bedroom. I paid $600 for deposit two months before my moved date. The apartment was not ready and I moved in restroom not working, no lights bulb in the living room and many other things. When I complained in the office the manager understood with me BUT the other LADY(HER NAME NOT KNOWN) instead told me me... is not an emergency for a new apartment that I have just moved in? She speak to people without no single respect and I have been in the office and see her do that on multiple occasions. I have PICTURES of all the things that was bad in the apartment. The first time I move in a lot of things were still bad and until I moved out there have never been fixed. I paid $400 when I was moving into that incomplete apartment after missing my moved in date and I have moved out now and will be waiting to see what will happen to my $400
Reseña de Apartments.com
Administrador de la propiedad en Aria Residences respondió a esta revisión
Hello User, we’re sorry that you are not enjoying your stay in our community. We understand that our residents’ expectations can occasionally go unmet, and we apologize that these maintenance concerns have caused you to reflect poorly upon your stay... with us. We would like to take this opportunity to address your concerns to resolve them. It is our goal to address any issue we can to improve the quality of life for our residents while calling Aria Residences home when possible. Please feel free to contact the team directly at ariamanager@sunridgeapts.net at your convenience. Thank you.
