Avenues at Creekside Apartamentos

I rented at Avenues at Creekside on a 6-month Lease. This is supposed to be Luxury Amenities and it is not. At first glance, the pool and the clubhouse look great but most of the time there is always something not working. The entirety of my stay there the security gate to get in the community was broken. When I moved in my apartment was not clean, the carpet was full of dog hair the door handles of the cabinets kept coming off, and worst of all during my stay there I dealt with mice. The gym... was always dirty and unsanitary. Only 2 of the 4 tread-mills work. They mop the floor in the gym but they do not wipe down the equipment nor are wipes provided for you to wipe them down. For the cost of the rent which kept going up during my lease, you can do better elsewhere there are so many other better places that are cleaner, newer, and where the rental office has their stuff together. The only thing I would say that they offer that some other do not is larger apartments. I would not recommend. Lee mas

I love my new apartment!
Although I haven’t meet the property manager yet, the leasing agents are by far THE best I’ve ever got to work with. They are so sweet and hard working. I’ve called several times with lots of questions prior to my move in date. Each time I called, my leasing agent was just as nice and professional as the first time I called. When she wasn’t available, her partner was ready to answer any questions I had and she had the knowledge to answer those questions pertaining... to my application from the top of her head.

They have great team work in their office. It’s impressive.

Over all, quiet and clean community. The property is fairly brand new so it’s modern and comfortable. I foresee a great quality of life and a well maintained property for as long as I lease a unit in this community thus far.

Only cons I have:

1.) My unit is a bit expensive/over priced per square foot to price ratio to not have a washer and dryer in my unit.

2.) The bathroom doesn’t have a switch to cut that fan off. When you turn the lights on, that fan goes off also and it’s a bit loud and annoying when I’m showering, shaving etc. I like to relax when I’m showering or getting ready for work but in this bathroom, I just want to get out of there in a hurry just to stop that loud fan. I wish there could be a switch that would give me a choice if I wanted to utilize that bathroom fan or not.

VERDICT: Great property, outstanding leasing agents who are very sweet and hardworking! I love my new apartment, nevertheless! Lee mas

Horrible living and loud neighbors and a staff that was extremely rude and degrading with every opportunity they had to do so. Go anywhere else

Let’s just start with the rent, it is incredibly high for not a very “luxury” apartment. Walls are paper thin you can hear EVERYTHING your neighbors do. 2 months living in the apartment and we seem to find ants all over the apartment, called to complain to the manager and was told it was just nature? And don’t even get me started on the parking my designated spot isn’t even anywhere near my apartment I have to walk halfway across the complex just to get to my car and back, packages are stolen... from you door and the gate is broken very other week, please save yourself and get a nicer place than this. Lee mas

We previously lived here the 2nd year it was open, and we LOVED it. (It was called the Mansions at Creekside) The staff was amazing, and it was amazing.

We decided to move back and into one of the townhomes this time... Before moving in we were visiting the place for the first time to chat about availability and prices... the staff did not greet us when we walked in, more like glared at us. Nobody asked if we needed help, we had to ask someone. They were having a conversation all together in a... separate room and looked annoyed when we interrupted them. We received a quote and went home to fill out paperwork. When we went online to fill out paperwork, and select the townhome option - the price had jumped almost $200. Thank GOODNESS we took photos of that townhome's price when we were there and we argued for them to honor that price. Which they ended up doing. We rarely go into the office unless we have a package. The only staff members we enjoy are the repair men and Rollie. (We haven't had the chance to meet anyone else, but from the awful experiences we had the few months of moving in...we have no interest in talking to anyone unless we have to.)

We've had multiple ant problems, tree fallen in front of our garage (they didn't fix that for days, so our car just constantly got scratched and hit every time we went by. Most times we had to physically get out and move it before pulling in.), and neighbor issues. Our (they're very nice) neighbors that live upstairs have two kids and hard wood floors... We hear every single footstep, toy, cry, everything. There's NO noise proofing between the floors.

Recently we had someone break into our place too. Called the courtesy officer, who didn't get back to us for almost two hours. I said in my voicemail (at 10pm) that I was standing outside and I did not feel safe going inside our home until he arrived. I sat outside for over an hour and no response. Thankfully my husband could leave work to check the house out. There's no reason to have a courtesy officer if they aren't going to answer within 20-30 minutes.

They charge full rent for amenities that constantly break, or having the pool shut down for weeks, or the gate not working more than half the year.

Without a doubt only staying because we're tired of moving. Not because we enjoy this place. Lee mas