Rise Creekside Apartamentos

Management horrible rude as well as disrespectful and additional fees as well as the condition of the apartments

The new management company is a joke. I called their office during business hours everyday for a week and nobody ever answers. I have left voicemails and nobody ever calls back. I tried calling corporate, they don't answer and their voicemail box is full so it hangs up on you. They will turn off your utilities for "maintenance" without warning or notification until after the fact. They'll change your A/C unit from a functional one to a broken one without warning in the middle of the summer. In... the 90+ degree they still don't answer your requests and take 3 business days to even consider bringing a portable A/C unit. If that wasn't enough they will tow your visitors cars even if they're registered and without any visible signage on the property alerting people that they tow so you have to spend hours hunting down where your car is after they illegally towed it. Part of my lease includes yearly carpet shampooing, which they did once in 3 years. I begged them to do it this year and after 2 months of going into the office to pester them they finally sent someone out. The first 7 years here with the previous company were fine but Rise 48 management is the worst I have ever seen. Clearly their employees feel the same because great employees who were here for years and genuinely cared about the residents are dropping like flies. You could not pay me to renew my lease here. Lee mas

This place is awful. I have had several issues with this place. The management team can't seem to get their crap together. They have broken the leasing agreement and won't compensate in anyway. They sweep it under the rug and don't have an explanation. Oh, and let's not forget they are hard to reach 24/7. I would literally have to take off a day from work to go have a conversation with them. DONT MOVE HERE OR YOURE ARE SCEWED FOR SAFETY!

They have really gone downhill in the last two years. They are not responsive to complaints and they let the trash pile up around the compactor right outside my building. I don't even want to bring people to my house anymore.

I’m so happy I moved here, I have stayed at three other apartments and none even come close to these, the apartments are so cute and homey for an affordable price and Katrina and Renee help with whatever you need!!